Question about Toshiba SD R2102 CD-RW/DVD-ROM Burner

Not reading cd drive

Got laptop that is 4 years old and the cd drive has never been used, I tried to use it and it didn't work. I went to the add/remove hardware and selected the cd drive and brought up this error; "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have gone on the web and downloaded half the internet to my computer trying to to find drivers to reinstall the cd drive, I have also tried downloading configuration info but I haven't been able to find the right things. PLEASE HELP, any way that you can

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.
Master
944 Answers

This drive shouldn't need a driver seperate to windows (versions after win 95) Here is the link to the troubleshooting in the user manual for the drive; http://sdd.toshiba.com/main.aspx?Path=HardDrivesOpticalDrives/Documentation/2102trouble_archive2 If you have tried everything in there with no luck, then the next thing to try would be a registry cleaner/fixer. if you dont have one, there are several available with a free trial, this one is excellent (assuming you have windows XP), but there are many more; http://www.xp-tools.com/winutilities/index.htm If that doesn't solve the problem, then i suggest checking first the jumper settings on the drive - there should be a small plastic jumper clip across two of the terminals on the back - there should be a small picture on the drive nearby, maybe stamped into the case telling you what each possible position is - you want it to be set to SL (slave 1) or CS (cable select - if available) if it is set to master then it could possibly bring up this error. If none of that works, then please ask again and we can talk you through the things to check in your BIOS setup, just let us know what laptop you have. Hope this helps :)

Posted on Jul 02, 2007

Anonymous Jul 02, 2007

PS - if windows XP then insert your windows cd and select repair -this can sometimes solve registry issues also :)

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

What is the Lifespan of CD Drives? I have an HP dv7 that seems like the cd rom is not communicating well with the machine. Could it be software related?

Burning CD-R or DVD-R shortens the life cycle of any CD-R or DVD-R drive, while reading is generally. If you have burnt 1 disc per day, it is not surprising your DVD-RW drive is worn out.

1 detail to take into consideration: if you use ReWritable media, change them from time to time. I thought my DVD-Recorder was dead as I got a lot of non responding issue with DVD+RW media (while my computer had no problem to read these media), and finally getting rid off the old media and taking newer DVD+RW media has given the DVD-Recorder 3 more years.

Jul 10, 2014 | HP Pavilion dv7-1132nr Notebook PC

1 Answer

Black screen with flashing cursor - no mouse and no error messages

I think this used to come up when there was floppy in the drive (old school). So remove any CD\DVD's and reboot. Try checking BIOS. Make sure it sees the hard drive, memory, CPU and so on. Plus verify boot sequence.

I'll repost if any else comes to mind. I know I've seen this.

Aug 30, 2012 | Computers & Internet

1 Answer

Dear sirs my cd /dvd driver cant open , read and write cd but it can open , read and write dvd. what is its problem? what is your solution recommendations. is it a hardware or software problem? thanx...

Interestingly, when the drive is getting old, it can read/read CDs but not DVDs. Your case is exceptional. It more looks like a software problem as well as the type of CDs you are using. Most drives prefer using CDs with a label "CD-R" but not "CD+R". Try checking on the type you are using.

Try Resetting the autorun software for the CDs as well by:
1) Right click on CD drive in my computer
2) Click on properties
3) Choose the Autorun tab
4) Choose the "prompt me each time to choose an action" option.

Inform me if it works

Nov 30, 2010 | Sony VAIO VGN-FE880E/H Notebook

1 Answer

Should I bother trying to fix this laptop or is it time for new?

it would be cheaper to get a net book and an external hard drive you can get a good one for about 200$ and an external drive enclosure for like 20 and a used hard drive for like 30-40

Dec 17, 2009 | Acer Aspire 3000 Notebook

1 Answer

HP 530 laptop. Vista Home Basic OS. 18 months old.

the motor went bad in the drive if its not even trying to spin the disc. The only option at this point is to get the drive replaced.

Sep 04, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Dell 8400 , does not show having the CD or DVD players.

Either get a new Drive because it is spoilt or format the Com. Try the first option first.

Jun 08, 2009 | Dell Dimension 8400 PC Desktop

2 Answers

Computer does not recognize CD/DVD drive

If updating the drive firmware does not work, then replacement of the drive will be necessary.

Jan 30, 2009 | HP Pavillion ZV6000 Notebook

1 Answer

CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

Nov 09, 2007 | Computers & Internet

3 Answers

R40 Thinkpad CD drive

    Sounds like more of a software problem, I've had my dvd drive only show up as a cd drive but i think that was only in windows 98? Many problems will start showing up when your disk is very full. Try deleting some old files until you have 25% free space (only 75% full) or 20% free (80 full) at the minimum, then defragment. I recommend using a 3rd party program such as Diskeeper, since windows defrag Isn't very good.
    If you can not free up enough space because all of your things are too important to delete, think about buying an external hard drive to back up too, or simply look for a bigger hard drive of the laptop and copy the old hard drives contents to the new one using something like norton ghost.
    Most likely you would need a laptop hdd to desktop hdd converter, which is like $5 or less, so you can copy the contents since laptops can only have one hard drive (usually). If you can't do this or don't want to try it, bring your laptop to a pc repair shop and they will transfer your data to a bigger hdd for you for a nominal fee.
    Remember, I do not guarantee this to fix your dvd problem, but it is a good idea to do it anyways to increase performance and reliability.

Oct 31, 2007 | IBM ThinkPad R40 2897 Notebook

1 Answer

Won't read any cd

IF YOU CAN GET AN OLD ONE I CANT TALK YOU THROUGH REPAIRING IT YOUR SELF

TAKE THE DRIVE OUT YOUR LAPTOP

TRY CLENING IT WITH A COTTEN SWAB AND RUBBING ALCOHOL, CLEAN THE LEANS AND ALL THE CONNECTORS

IF THAT DONT WORK THEN YOU CAN GET AND OLD DRIVE THAT WE CAN GET SPARE PARTS FROM

IF YOU CANT THEN TRY RUBBING A SMALL AMT OF TURTLE WAX ON THE LENS AND POLISH IT OFF

IT WORKED A FEW TIMES FOR ME BEFORE
6 out of 9

IF U CAN GET A CHEAP DRIVE TO BUY YOU CAN REPLACE IT YOUR SELF

Oct 10, 2007 | Toshiba SD R2312 CD-RW/DVD-ROM (Combo)...