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Question about Kenmore 24872 Top Load Washer

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Kenmore Top Load Washer 209049

While doing laundry our washer stopped on the pause cycle and never restarted. During earlier loads I did notice some squeaking during the agitate cycle. I drained the remaining water and moved the washer out an looked on the floor not to find any fluid drops but what looked like fine metal dust (graphite like). The washer won't do anything now. Any suggestions? Also, how to I remove the cover to access the motor?

Posted by Dave Bruner on

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Does your washer fill , but not agitate or spin? If this is the case, the fine graphite looking dust you are seeing is actually part of the rubber bushing to your motor coupling. The motor coupler is located between the transmission and drive motor under the wash tub. It is quite common for the coupler to go bad, especially if the machine gets used a lot. The part costs about $10 to purchase and is fairly simple to replace. Let me know if your symptoms match what I'm describing here.

Posted on Jul 03, 2007

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