ADF noise and rollers not moving

When I turn the printer on, or attempt to copy documents via the ADF, there is a loud noise like a clutch\cogs slipping, and the lower rollers don't seem to move, meaning the document doesn't get drawn down over the scanner. There is no document stuck in there and everything is clear. I can't seem to see any way to easily get in to attempt to release the roller\cog that is stuck in some way. As I say, the motor seems to be fine, as there is an awful racket when it tries to move the roller

theluckylady Jun 28, 2008

The scanner feeder sometimes works fine. Ocassionally it stops pulling the document to be scanned into the scanning area. I can play with the scanner and the document until the proverbial place freezes over and it still won't work. I get the message that the scan was cancelled when it wasn't. Sometimes turning off both the computer and the printer and restarting works. Sometimes it doesn't. The scanner feeder is very erratic.

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Anonymous

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Dear Hs87 If there is no paper stuck/jam inside the printer and if the motor works fine, plz check again all the threats, there might be a broken threat or untight threat Thanks

Posted on Aug 29, 2007

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HP M2727nf ADF roller will not engage (drop down) to pick up paper, just spins while in the air.

I would start with putting in a new ADF kit.

https://www.printersupplies.com/p-ljm2727adfpjk.html

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if you are using the adf, try to check the timing of the rollers...your magnetic clutch might need some cleaning...the moving down or moving up of image is usually caused by missed timing in adf and paper...

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I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...

Hi travlynn2,

The ADF
unit is the grey paper tray located on the top of the scanner unit.
Check the following points if it does not feed paper, or you receive an "ADF jam" error message:

Check the position of the ADF document guide:
1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:
2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:
3. If your document guide looks like example (2)
  on the right, lift it out on the right-hand side. Tuck it in behind the
  grey section, so that it matches the example on the left (1).
1. Close the scanner unit.
2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
3. Test the printer by scanning or faxing via the ADF unit.

Check the ADF edge guides:
1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.
2. Slide the edge guides to enclose the loaded
  paper (in the direction of the yellow arrows below), without causing it
  to bunch or crease. The paper should be aligned with the relevant paper size marker:
  
  Figure 9. The ADF edge guides.

Check the ADF unit feed rollers:
1. Open the cover of the ADF by pulling up the grey lip, as shown below:
2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.
3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:
4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:
  1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.
  2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.
5. When complete, close all the covers.
6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
7. Test the printer by scanning or faxing via the ADF unit.

Check that the ADF unit sensors are not obstructed.
1. Open the cover of the ADF unit.
2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.
3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.
4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.

Hope this helps.

Thank you for using FixYa.

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Sep 21, 2011 • Epson ACULASER CX11NF All-In-One Printer

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My feeder to scan puts a line down the entire document - the line doesn't appear when I scan from the deck of the printer. I've attempted to clean the rollers but the line still appears on my document?

You don't say what kind of printer you have.
So, I will generalize my answer.
The reason for the line using the ADF and no line with the flatbed is that the paper is moving when using the ADF. So, a piece of dirt, dust or whatever on the ADF glass will cause a line because the paper is moving over a mark on the glass. The copy made on the flat bed glass doesn't move, so no line.
Anyways, clean the thin piece of glass that should be to the left of the big flat bed glass. That will fix your problem

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Jan 20, 2011 • HP Office Equipment & Supplies

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HP Officejet Pro LP 7880 feeder does not work, how to fix it?

Step one: Check the paper in the ADF The condition of the paper or the amount of paper loaded in the ADF might prevent the ADF from picking it up and feeding it through the product.

Make sure that no more than 50 sheets of paper are in the ADF input tray.
Make sure the original is not photo paper or carbon paper. These types of originals must be loaded on the scanner glass.
Make sure the original document that is loaded in the ADF meets the following criteria:
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Step two: Make sure the ADF pick assembly is in good working condition

Remove the document feeder and open the ADF cover.
While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
Examine the pick assembly.
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- Make sure the stack stopper, which is located between the top and bottom rollers, fits within the double slots just above the bottom roller. The stack stopper should move freely within the double slots to flow up and down when the whole pick assembly is lifted and lowered into position.
Return the pick assembly to its original position.
When the product is turned on, the top roller will reset to its original position above the separator pad. There will be a gap between the separator pad and the top roller.
If there is no gap between the ADF top roller and the separator pad, press the Power button to turn off the product.
Wait three to five seconds and then press the Power button to turn the product on. The ADF rollers should reset to the correct positions.
Close the ADF cover and replace the document feeder.

Step three: Clean the rollers and separator pad

Remove the document feeder and open the ADF cover.
While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
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Return the pick assembly to its original position.
Close the ADF cover and replace the document feeder.

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Press the Power button to turn off the All-in-One.
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Once the rollers are placed on the two-catch notch, push them in, so that the two-catch clicks into place. The photo below shows a correctly installed ADF pick assembly.
Close the ADF assembly and cover.
Turn the product on and make a copy with the ADF to check that the pick assembly works.

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ADF Does not show paper is loaded. If slide the document under the pickup roller in the ADF it will show document loaded but when I hit copy a "pickup roller error" is displayed. What would cuase...

Sometimes paper dust, and bits of paper clog the paper sensor, you can try using a can of compressed air to blow the sensor clear. use a flash light and locate the pickup rollers, and sensor. Clean both, if you can reach them. If they are clear, then the sensor might have stopped working. Check your warranty.

www.lhsjrinc.services.officelive.com

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My MP 830 printer will no longer feed copies from the automatic document feeder. The machine makes noise like gears slipping and the paper goes one fourth of the way and then stops before it can go down. ...

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if u can do it,u need a special screw driver called T10,open the adf cover fist,there u can see four screws fitted at four cornersn one at the back,unscrew them,the adf unit will come out clean it properly,n also look for any peice of paper or anything like broken plastic etc,clean it n fix, n check
thnx N

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