When I turn the printer on, or attempt to copy documents via the ADF, there is a loud noise like a clutch\cogs slipping, and the lower rollers don't seem to move, meaning the document doesn't get drawn down over the scanner. There is no document stuck in there and everything is clear. I can't seem to see any way to easily get in to attempt to release the roller\cog that is stuck in some way. As I say, the motor seems to be fine, as there is an awful racket when it tries to move the roller
The scanner feeder sometimes works fine. Ocassionally it stops pulling the document to be scanned into the scanning area. I can play with the scanner and the document until the proverbial place freezes over and it still won't work. I get the message that the scan was cancelled when it wasn't. Sometimes turning off both the computer and the printer and restarting works. Sometimes it doesn't. The scanner feeder is very erratic. The scanner feeder sometimes works fine. Ocassionally it stops pulling the document to be scanned into the scanning area. I can play with the scanner and the document until the proverbial place freezes over and it still won't work. I get the message that the scan was cancelled when it wasn't. Sometimes turning off both the computer and the printer and restarting works. Sometimes it doesn't. The scanner feeder is very erratic.
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Dear Hs87
If there is no paper stuck/jam inside the printer and if the motor works fine, plz check again all the threats, there might be a broken threat or untight threat
Thanks
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The scanner feeder sometimes works fine. Ocassionally it stops pulling the document to be scanned into the scanning area. I can play with the scanner and the document until the proverbial place freezes over and it still won't work. I get the message that the scan was cancelled when it wasn't. Sometimes turning off both the computer and the printer and restarting works. Sometimes it doesn't. The scanner feeder is very erratic.
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