My sansa c150 2.0GB mp3 player is frozen!! nothing i do works!! I've tried taking out the battery and putting it back in, but it's still on the same screen!! I've pressed every button and held down each of them to get some sort of response and nothing happens!! I can't even hook it up to my computer because nothing happens at all, its like its not even connected! my computer doesn't even detect it and the mp3 player's screen doesn't change at all!! Please help meeeee!!!!!!!
DEFRAG IN MSC! Then check, then format.
Found here, worked for me:
search: format sansa c150
www.fixya.com/support/t137630-mtp_db_mismatch_format
Posted on Apr 09, 2008
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yeah.. I just called up the sansa people, and they said that there's no way to fix it and I have to send it back to them to get a replacement.. >_<
I also have the same problem with my c140 so I returned and got a c150 but it has the exact same problem. I contacted support and they told me to format the player. I did it but that hasn't solved the problem. I'm starting to think that Sansa makes total pieces of crap.
Likewise, my Sansa c150 froze, was not recognized by my computer, and would only turn off by removing the battery. Nothing worked, including the Sandisk web site. What to do? Buy another? No way! Try all of the reset schemes until your fingers are sore? Been there, done that. But wait, there is a solution. Someone on this site suggested going to another site to download a firmware update but the solution is fairly complicated and not for the faint of heart. I'm talking about downloading an update that is offered as a *.rar file and extracting it. That's right, a *.rar file. The trick is to download another free program called 7zip that will take your *.rar file and turn it into a folder containing a *.txt file and a *.exe file. You read the *.txt file and follow the instructions and guess what? You have your Sansa c150 back. Keep the program folder because more than likely, your c150 will eventually "forget" some of its programming and have to be "upgraded "again. Don't be timid, what have you got to lose? And oh yes, next time choose something other than a Sandisk product.
Frozen c140 here (the 1gb version). It starts up with the sandisk logo, then crashes on the playback screen, both in **rmal battery use and plugged to the USB. However the windows computer detects an unk**wn USB device if i hold down the middle button while plugging it.
** firmware update available on sandisk's website, and ** apparent way to reset the player....
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