FROZEN!!! PLEASE HELP!!!

Likewise, my Sansa c150 froze, was not recognized by my computer, and would only turn off by removing the battery. Nothing worked, including the Sandisk web site. What to do? Buy another? No way! Try all of the reset schemes until your fingers are sore? Been there, done that. But wait, there is a solution. Someone on this site suggested going to another site to download a firmware update but the solution is fairly complicated and not for the faint of heart. I'm talking about downloading an update that is offered as a *.rar file and extracting it. That's right, a *.rar file. The trick is to download another free program called 7zip that will take your *.rar file and turn it into a folder containing a *.txt file and a *.exe file. You read the *.txt file and follow the instructions and guess what? You have your Sansa c150 back. Keep the program folder because more than likely, your c150 will eventually "forget" some of its programming and have to be "upgraded "again. Don't be timid, what have you got to lose? And oh yes, next time choose something other than a Sandisk product. Likewise, my Sansa c150 froze, was not recognized by my computer, and would only turn off by removing the battery. Nothing worked, including the Sandisk web site. What to do? Buy another? No way! Try all of the reset schemes until your fingers are sore? Been there, done that. But wait, there is a solution. Someone on this site suggested going to another site to download a firmware update but the solution is fairly complicated and not for the faint of heart. I'm talking about downloading an update that is offered as a *.rar file and extracting it. That's right, a *.rar file. The trick is to download another free program called 7zip that will take your *.rar file and turn it into a folder containing a *.txt file and a *.exe file. You read the *.txt file and follow the instructions and guess what? You have your Sansa c150 back. Keep the program folder because more than likely, your c150 will eventually "forget" some of its programming and have to be "upgraded "again. Don't be timid, what have you got to lose? And oh yes, next time choose something other than a Sandisk product.

Frozen c140 here (the 1gb version). It starts up with the sandisk logo, then crashes on the playback screen, both in **rmal battery use and plugged to the USB. However the windows computer detects an unk**wn USB device if i hold down the middle button while plugging it.

** firmware update available on sandisk's website, and ** apparent way to reset the player.... Frozen c140 here (the 1gb version). It starts up with the sandisk logo, then crashes on the playback screen, both in **rmal battery use and plugged to the USB. However the windows computer detects an unk**wn USB device if i hold down the middle button while plugging it.

** firmware update available on sandisk's website, and ** apparent way to reset the player....