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Question about Casio Exilim EX-S500 Digital Camera

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Cannot take pictures / lens does not retract

So it seems this is a common problem, but most of the solutions appear to be "buy a new one". I want to see if I can still salvage this one, as I like the camera. Here's the details: When I turn the power on, the lens will come out, and make the "focusing" noise. Bzz bzz bzz bzz bzz bzz. It goes on way too long, then beeps and shuts off. In this time, I can hit the "playback" button and it will go to that mode. The lens will autoretract as it should after some delay. I still cannot take pictures, but I can access old ones and all the menu options. I believe this happened when in my pocket and it tried to turn on, the lens came out and hit resistance, and went "click click click" and then retracted itself. However, this has happened 4 or 5 times before with no problems. I'd assume the lens is able to handle things like that without breaking the mechanism, but who knows, it could be shoddily made. I just took the battery out to see if I can let it "rest" and perhaps it will somehow reset itself and suddenly work. I'm not above buying a new camera, but if anyone can offer me any idea of what I can do, let me know. I know my way around electronics, and if this is scrapped, I'm not above trying to fix it by tearing it apart. Thanks in advance

Posted by Aaron Griffin on

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1 Answer

Anonymous

When it makes the noise like it's trying to focus and then beeps and shuts off you need to send it into casio to have it fixed. That sound you are describing sounds like what they call "lens error". Contact their repairs dept and they will give you a good idea of what it would cost to fix it and the closest place you can send it.

Posted on Jul 08, 2007

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