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Question about SanDisk Sansa e200 MP3 Player

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PLEASE HELP AFTER CHARGING MY SANSA E200 MY BROTHER PULLED THE PLUG FROM THE COMPUTER WITHOUT EJECTING FIRST. THEN THE REFRESH DATABASE SCREEN CAME ON AND THEN IT JUST FROZE. I THINK I DID THE FORMATTING THING CORRECT BUT IT IS STILL FRONZEN. IF ANYONE CAN HELP I WOULD REALLY APPRECIATE IT.

Posted by ALEJANDRA CARDERO on

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Anonymous

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U have to restore the factory settings and check again..... If it does not work then Recover the player by using sansa recovery tool. The link for this tool is http://mp3support.sandisk.com/tools/DeviceRecoverySetup.exe The instructions u can find in the following link http://sandisk.com/assets/File/pdf/retail/connect-recovery-instructions.pdf

Posted on Jul 02, 2007

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Frozen sansa at refresh database

This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.
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I had same prob- gone after update

here is link to update:
http://www.sansa.com/support/sansa_clip/faqs

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Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
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