My old printer was pre adjusted as far as the spacing and fonts size, but its now old and needs service and cleaning. When I got this new TF6 printer on Ebay (No warranty), I hooked it up the way the old one was, never adjusted a thing. When I turned it on and printed a receipt, the font was too small and the spacing was double which gave me a very long receipt. I never adjusted anything on the POS software because it was the same printer. Plus, there is nothing in the Aldelo POS software to adjust the spacing and fonts size of the customer receipt. Please help me. This is the second printer we got from the same store at Ebay and its doing the same thing.
SOURCE: I have a 4610-TF6 thermal
If it is in the same exact spot every time it is not just a cleaning issue, although it wouldn't hurt to try I suppose. Do you know how to get to the thermal print head? Try rubbing a q-tip soaked in rubbing alcohol on the print head.... If it doesn't make a difference, which I don't think it will, the print head will need to be replaced.
Thanks, let me know! Just reply here
Tim
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