HP DesignJet 500ps (42 in.) InkJet Printer Logo
Anonymous Posted on Jan 09, 2013

I have proplem with paper jam , so I replaced motoer of model 510 with motor of model 500 . I printed one copy but it didn't complete seccessfully , what should I do ???? The motor of model 510 d

I have proplem with paper jam , so I replaced motoer of model 510 with motor of model 500 . I printed one copy but it didn't complete seccessfully , what should I do ???? The motor of model 510 does it work the same as of model 500 ?? does the sensor of encoder disk of model 510 the same as the sensor of encoder disk of model 500 ???? I'm waiting for your answer..... Thank you very much.

1 Answer

Vinaya Kumar Kuchipudi

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  • HP Master 1,124 Answers
  • Posted on Jan 10, 2013
Vinaya Kumar Kuchipudi
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Joined: May 05, 2011
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Both Disc encoder & Motor same for 500 & 510... But its not motor fault,
1. Clean Media sensor P/N:C7769-60168
2. Clean disc encoder.
3. Clean drive roller encoder PCB P/no:C7769-60172
Pl share the error message after doing this activity..

5 Related Answers

otacon

Damen Wong

  • 1950 Answers
  • Posted on Jan 08, 2008

SOURCE: My paper keeps jamming

Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:

  1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
  2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
    • If under warranty, contact HP to obtain a replacement part.
    • Click How to buy on this page to order replacement parts.
  3. From the rear access door opening, gently pull the jammed paper free.
  4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
  5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
  6. Reconnect the power cord to the unit and turn the unit on.

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Anonymous

  • Posted on Apr 01, 2008

SOURCE: hp officejet 6210 won't print

Perform the following steps:


a) Turn the printer on.
b) Open the printer’s top cover.
c) After the print cartridges have moved to the center/home position of the printer, unplug the printer’s power cord from the electrical outlet.
d) Remove the print cartridges.
e) Using a dry, lint-free, clean cloth, wipe the print cartridge contacts, from the top to the bottom
f) The contacts inside the printer may also require cleaning. Using a dry, lint-free, clean cloth, gently wipe the contacts, from the top to the bottom
g) Plug the printer's power cord into the electrical outlet.


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.


Now, perform the following:


1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Anonymous

  • 4 Answers
  • Posted on Dec 10, 2008

SOURCE: encoder strip part c8941-80005

an encoder strip is seriously easy to replace! the strip rides thru a sensor on the ink cartridge carriage. one end hooks on to a small "hook"" on the left side of the plotter. the other end connects to a small "hook" on the encoder strip spring which connects to the right side of the plotter. Most manufacturers consider anything inside the case to be "not user replaceable". but really, its harder to keep the pictbridge bezel (cover) from falling out than it is to replace the encoder strip.
in response to jktyler.. my 2 year old did the same. if the small slots on the ends of the encoder strip are broken, then the strip is definitely damaged.

Anonymous

  • 8637 Answers
  • Posted on Jan 24, 2009

SOURCE: hp deskjet f380 paper jam

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Anonymous

  • 1 Answer
  • Posted on Mar 17, 2009

SOURCE: HP 1020 Issue

Maybe if you hold down the cycle button and let it run through a "test cycle" to receive a printer data sheet it might clear the internal buffer or whatever you call that short term memory these printers have. Let us know. JP

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Its probably stuck wrapped around the fuser.

It WAS glossy Laser paper and NOT glossy Inkjet paper wasn't it ??

Glossy Inkjet paper could cause a proplem like this, as inkjet paper just isnt made to stand the temperature of a fuser (the fuser cover reaches a temp of just under 180 Celcius) and it melts !!!
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