Question about Imation Apollo Expert D300 External Hard Drive - Apollo Expert D300 External Hard Drive
Hard drive not showing up on computer.Xp operating system. Under diskk management not assigned a drive or file system. Told by imation that hard drive wont work with xp and system needs to be modified for it to work.
Windows XP does not have support for any disk-drive larger than 2TB. So, your 3TB disk-drive will not work. Upgrade your computer, or buy a 2TB disk-drive.
Posted on May 10, 2015
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Oct 05, 2009
Try to reload the operating system you are using i.e windows xp,one of the windows files may have been corrupted and how can you load it. if you have a important files on your desktop try to copy it into any storage device such as flash drive or memory card after you have transfer those files to the backup you use as your storage device unplug it from the system then format the system and load it with your windows xp any one that support service pack 2. how can you format and load your system. in the start up of the system press the key your system support to enter setup some system like compaq for you to enter their setup you have to press F10, some system support DEL to enter setup and some system support F1,while some support F2, any one your system support press it when you get to the setup area to advance setup or check those drop list one after the other until you see were you see booting or booting sequence or booting other then set your CD rom to the first boot follow the order the system give to you then save your setting by pressing F10 key or move your cursor to where you see save and exit and press the enter key for the system to restart then insert your operating system software i.e windows xp immediately the system restart and boot it will bring press any key to boot from cd rom then press enter key then follow the instrution.
Posted on Jun 08, 2010
Your harddisk drive is bad. The external drive enclosure is still working and still sending a signal to your computer, but it is not reading the harddrive disk. There is nothing you can do to fix this, unless you replace the hard disk itself. For the data content that is stored in this damage disk, you can recover the files by sending it to bestbuy or office depot where they will have to send it off to a recovery company where it will cause you couple of bills large. Before so, you can try to take the harddisk inside the external harddrive enclosure and test it with a desktop computer via the sata cable connections. If you still get nothing, then yes it is a 110% your hard disk drive is damaged.
Posted on Jan 30, 2011
SOURCE: Hi.My Imation Apollo 2.5" 500GB
With any luck, it may just be due to a loose cable or connection inside. You need to open the unit and make sure everything is properly connected.
Posted on Mar 14, 2011
Tips for a great answer:
A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
Turn your computer on and plug the external hard drive into the computer.
Open "Computer Management" by clicking "Start," "Control Panel," "System and Security," "Administrative Tools" and "Computer Management."
Click "Disk Management" in the left pane under "Storage."
Locate your external drive from the list of hard drives connected or installed on your computer.
Right-click the drive and select "Format."
Select a file format from the drop-down menu. Choose "NTFS" if you will be using the external hard drive with a computer that uses Windows 7, Windows Vista or Windows XP.
If you will be using the hard drive with an older version of Windows, select "FAT32."
This is a much less common format.
Click "OK" twice and your external drive is formatted. Once the drive is formatted, it is properly set up to be used with your computer.
hope this helps
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