Hi sent you a vidieo earlier and your response was try a load on with the machine empty done that and the noise has stopped

1) most Noises coming from washing machines coming during the cycles of SPIN .Clothes load can be un-balance. Stop the machine and balance the clothes.Start again, and repeat the step if necessary.

God bless you

more than likely the rear bearing has gone bad and when a load is applied the difference in weight distribution causes the knocking.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Hi,
Here is a tip that will help you with the not spinning or agitating problems....

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

heatman101

Hi.

If the pump is not even starting, then pump is probably faulty.

The pump is simply tested by energizing it. This test must be done by a technician.

Before replacing the pump there is another device that must be tested. It is the pressure switch that detects water level.

Regards.

Hi, could be your timer motor, timer or water level switch, first push timer knob in and manually advance to wash or spin cycle (program) then pull knob, see if machine operates, let me know, then i can tell you exactly what's problem.also advance timer, to spin cycle (program) machine should pump out water, or you can lower drain hose into bucket and empty machine, you should empty machine and try again, let me know what happened, we can solved this together. good luck.

Unplug machine, remove water pump and motor, behind the motor is a coupler, take broken parts to your local appliance parts store. Costs 16 bucks, replace the broken parts with new ones, reassemble machine. Never ever do a blanket/comforter in your machine again!!

Nexxt 100 Series WFMC1001UC Front Load Washer This washing machine tutorial will show you what to do if the washing machine does not drain or empty the water out this repair was done on a Bosch, Neff and Siemens type appliance.
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Hi there

Hope you got your machine fixed

Thank you for using Fixya

Hi pils,
As before I am not sure how your machine is built, but what you describe sounds like a problem with either the basket drive block or the brake system.
The basket is going to be mounted to the spin tube with some sort of aluminum adaptor and a nut, at least that's how most all our machines are made. Sometimes the drive block becomes unseated from the drive tube coming up from under the machine and will make a lot of noise when the brake applies at the end of the cycle. This is usually accompanied by the water not being spun out of the clothes as well as it should.
It may be the brake "jumping" when it applies to stop the basket.
What ever it is, it has something to do with the load being reversed when the spin stops. When the machine is spinning, the torque from the motor is transferred through the drive mechanism to turn the basket. When the motor shuts off, this torque is reversed as the momentum of the weight of the spinning load of clothes becomes the driving force and it is transferred back down through the machine until it stops.
Try turning the basket by hand in the direction of the spin and see if you can recreate the noise at at a slow enough speed to be able to pinpoint where it is coming from.
mike

sound like the controller opr micro board is sick. unplug leave off for a few minutes then power up again and try empty wash cycle if its the same call the engineers.