Question about D-Link DCS-6620 Network Camera

DCS-6620 locks up and will not Pan and Tilt

I have a DCS-6620 that is about a year old. Lately I find that the camera locks up and refuses to move although it continues to otherwise function. I can not move the camera, zoom or focus the camera remotely. This usually happens on a windy day when the camera gets blown around a bit. I have it outdoors in the DCS-70 outdoor enclosure. Sometimes I can get it to reset itself by going into the web configuration menu under tools/default and selecting the button to recalibrate at the bottom. Even if it does not work immediately, the camera usually self corrects by the next day and the problem repeats itsself. The camers is remorte so it is difficult to try to do a physical reset. It would appear that the camera is loosing its location registration information. Any thoughts?

Mike Rhodes May 01, 2008

Thanks, but the camera is hard wired. I realize now that the problem is with the software that can not handle the outdoor enviroment unless hard mounted to something that will not let it move in the wind. That makes it pretty much unuseful for my application where I have to mount it on a high pole.

3 Answers

Anonymous

To reset my DCS-6620 (mine is actually DCS-6620G), I find I have to unplug (disconnect) the 12V power from the camera itself. It is not sufficient simply to turn the mains power off.

Posted on May 01, 2008

Anonymous

Dcs6620 is not wireless , thats the dcs6620G

Posted on Oct 13, 2007

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12,061 Answers

From wat ya say it seems to me that you are loosing ya signal sometimes? perhaps a "Better" antenna on the Base unit may help, one with a "High Gain" Also perhaps ya need to check and clean any connections etc. Hope that helps.

Posted on Jul 30, 2007

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