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HELP !!!! My iphone's screen just Froze. I was trying to play a song from itunes and the thing just stopped working. Can't even turn it off! Has anyone encountered this. Please help me.

Posted by Mika323 mika on

  • Mika323 mika Jul 02, 2007

    mstr2kx & Dinoza you are the best.
    Your instructions were excellent and I managed to restore my iphone following them.

    Thank You.

  • Anonymous Apr 28, 2008

    it just stop working, home button not responding & even pressing wake/sleep button for few seconds the slider doesn't appear.

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5 Answers

Anonymous

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  • 112 Answers

Here's what you should do: 1. Press and hold the Home button below the screen for at least six seconds, until the application you were using quits. 2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. 3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. If it continues to freeze 1. Reset iPhone settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but no data or media is deleted. 2. If that doesn't work, erase all content on iPhone. From the Home screen choose Settings > General > Reset > Erase All Content and Settings. All your preferences and other data are removed from iPhone. 3. If that doesn't work, restore the iPhone software.

Posted on Jul 01, 2007

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Anonymous

Jjkkh

Posted on Apr 28, 2008

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Anonymous

Thank you people, it happens to me and i don't know what to do and i was very scared. I tried holding the home and sleep button for 10 sec, and it reboot again and work fine now. thank you very much !!!

Posted on Sep 26, 2007

Anonymous

Put it on again please or Contact Apple

Posted on Jul 01, 2007

Mohammad Abumuailek

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  • 102 Answers

Keep holding the Sleep(Off/On) Button on top of the iPhone, until the screen turns black, which means that it will shut off. Start your iPhone again. from the same button. Good Luck

Posted on Jul 01, 2007

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Adding songs

You just need to import your songs into iTunes library, then make a playlist with the songs, connect your iPhone to computer, iTunes will detect the iPhone automatically, then click iTunes menu "File -> Sync iPhone ", the songs will be transferred from iTunes to iPhone. If you want to know how to put DVD movie on video on iPhone, this tutorial will help you a lot.
http://www.dvdtoiphone3gs.com/how-to-play-dvd-video-on-iphone.html
Hope it helps. Contact me if you have any other question.
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IPhone touch screen not working

Have you tryed restoreing the iphone?

Restore
  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
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  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
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I cant download to my ipod i cant get sync in itunes..how do i download songs to my ipod

You just need to import your songs into iTunes library, then make a playlist with the songs, connect your iPod to computer, iTunes will detect the iPod automatically, then click iTunes menu "File -> Sync iPod", the songs will be transferred from iTunes to iPod.
If iTunes not works for you, You may try this ipod transfer, it's a nice iTunes alternative that can help you manage iPod files including delete, upload, play, copy, etc. It's much easier to use than iTunes.
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Freeze

Try holding the top right power button and the home button together (ignore power slide button) until the Apple logo appears. If this does not work try this-

Hold sleep and top right button until phone goes off (ignore the slide power off).
Boot up iTunes on your computer and get your USB cable ready. Hold home button
and plug phone into iTunes and let iTunes do its thing. Hopefully iTunes should
sort out the majority of glitches.

Hope this helps

Jim
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Song stops midway and moves on to next song

if there still new apple has an excelent return and repair program for factory defects.
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Deleting songs from iphone

you should be able to go into itunes and delete the songs, then sync your iphone again. If that doesn't help then I would go into the apple store and see why not. you can also just call apple for support for free if you are an at&t subscriber good luck
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I have duplicate songs on my philips IPod and I cannot delete

It's not a hard work that you can have a try powerful program Leawo Tunes Cleaner. Leawo Tunes Cleaner is the Windows based professional iPhone cleanup software that could act as iPhone duplicate remover, iPad duplicate remover, iPod duplicate remover and iTunes duplicate remover to help you easily find and remove duplicate songs from iPhone, iPad, iPod and iTunes in clicks. And it help you fix your iTunes music library and other music folders by adding song tags and removing duplicate songs.If you're interested in it, please free download it and have a try
1. Download, install and open Leawo Tunes Cleaner. Choose the "Clean-up Duplicates" option on the main interface.

2. Select a duplicate scanning mode to detect duplicate songs in your iTunes from Quick Scan and Deep Scan. Quick Scan mode is based on song tags including name, artist, album, file size and time, while the Deep Scan mode adopts Accoustic Fingerprint tech for deeper scanning. Choose desired one.

3. Click "Scan iTunes" button to start scaning duplicate copies in your iTunes music library.

4. Via scanning, all duplicate songs would be displayed. You could play back all reference duplicates and determine which file to keep and which file(s) to delete. After selecting which files to remove, click "Remove" button. Tunes Cleaner would immediately delete all duplicate songs.
After you have removed all duplicate songs from your iTunes, sync your iTunes library to iPhone via USB.

tunes-cleaner-scan-result-gwujvob1wsqcwi5j4bnkubbk-3-0.jpg For more details, check: Three Helpful Ways to Delete Duplicate Songs on iPhone
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Itunes connection

yes they are lost and you would have to turn on write protection. better idea is dont use itunes invest in a better online catalog.
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Music just stops playing

I had the same problem about a week after I got the iPhone and fixed it the only way I know - turn it off and back on again.
Hold down the button on the top of the phone until it restarts (there is a video tip on this on the iPhone section of Apple.com).
For me the problem went away and the it has worked perfectly since.
Good luck.
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My ipod won't play songs I bought from itunes, and it won't let me download new ones.

Unfortunately, if you did not back up your music, the songs cannot be recovered. iTunes allows for one download of a song purchased.
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