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I think the problm lies between the ink tank and the printhead. When this passage runs dry, sometimes it takes time for the ink to fill this passage again. Try printing again after a day or two.
Are you using OEM cartridges or reloads? Sometimes the reloaded cartridges gum up the nozzles especially the black ink. If you have not tried an OEM black cartridge I woud try it.
try to print the test page from the printer only not from your pc.if the test page comes proper , then the problem is with your printer driver which you have loaded.uninstall the driver and reload it properly.
and if the test print from the printer does not come proper then its the problem of your printer's circuit board.it has to be repaired by a technician.
I had a similar problem and found out that you have to specify printing on plain paper. If you choose paper other than plain paper, it will make the black from other colors. Check also that all of your cartridges are seated properly. My magenta was not pushed all the way down so I got green instead of black ink when it mixed the colors to make black.
Hi marc, it sounds like the normal clean has not eliminated the clog you may have in back printhead. I need to know if you refil your own cartridges or not to be specific, but basically you need to remove the black ink cartridge, and clean the printers heads yourself, and right down where cartridge sits wth cotton buds and proper cleaning solution. Wipe the surface of cartridge if it has the printhead attatched (some printers have the printhead on them, some have it on the
cartridge. Replace ink, reset black ink level, cancel the alignment for now, go straight to printing. Print a test page and see how it goes.
Thank you and OK but
1) how do I clean the nozzels and
2) how do I run the alignment utility?
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