Lexmark x3470 printer

Wife just chnaged out the printer cartridge & now cannot get the message " close door" to go away. Will not print because it keeps saying to close door. I dont see anything open & dont have the manual to look up the error in. Probley simple but just cannot figure it out. Any help appreciated. I have already unplugged it & turned back on & still getting same results.

2 Answers

Anonymous

Call Lexmark,we had the same problem. They sent us a new printer.

Posted on Jul 02, 2007

Bruce Eichhorst

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74 Answers

Either the cartridge didn't get seated properly or a tab on the door that pushes a hidden micro-switch is broken off, not aligned correctly or obstructed from going in to the slot. The tab is a non-assuming plastic tab that lines up with a hole in the housing. "If" it is broken, bend down the center of a paper clip to form a "T" and insert it into the hole. The "T" shape will keep it form falling through. You may have to tape it into place. This is a safety feature to keep you from reaching in while it is printing or about to start. So remove it before doing any maintanence.

Posted on Jul 01, 2007

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My lexmark x3470 wont recognise compatible ink Cartridges any know of a way round this

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