Question about VeriFone 250 Matrix Printer
I have a Verifone250 printer and the Verifone ZON JR XL terminal. All of a sudden the printer will not print, its almost like the connection is bad between the printer and terminal. Any suggestions on where I can purchase another printer or terminal, Its saturday and im in desperate need! Thanks!
The 1488 And 1489 IC's for RS232 communication are bad. However, this problem can exist in your zon too. So, if you had a known good printer, you could isolate.
Posted on Nov 28, 2007
SOURCE: Printer will not print
You need to make sure the new terminal has the printer setting turned 'on'. Because there are MANY different software platforms used by processors, there can be many different ways of accessing this setting on the terminal. Call your processor's Help Desk and have them check the settings. NOTE: you can't simply plug in a terminal and have it run... every terminal must have software downloaded to it containing your account information and settings in order to work with their system.
Also.. I'd suggest getting a new terminal anyway as the Zon JR XL and the Tranz 330 (and 380) terminals are no longer Class A certified. Processors are ending support for these terminals because of certification and PCI Compliance issues. If you find your printer needs replacing, just look at picking up a VX-series terminal (with built-in printer) and you will be good to go for years. Good luck!
Posted on Sep 05, 2009
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