SOURCE: MODEL CM202 (COOK ESSENTIALS)
Contact Heather at Select Brands. I ordered replacement carafes for our office CM202 dual coffee maker. It took about a month to get them, so be patient. I believe they make an order when enough folks get on the list for replacements.
[email protected]
Heather's email to me last year (Aug 07):
Those carafes are 15$ and that includes s&h. We take
MasterCard/Visa over the phone or via e-mail. However, they are on
backorder right now. Please give me your name/address/phone number/how
many carafes you are interested in and I’ll put you on the call back list and
I’ll contact you once they become available
Heather Seute
Customer Service Manager
913.663.4500 x 221
SOURCE: I bought a cooks essentials
Sometimes gook gets in and around the buttons where you can not see..Mine does that and I have to wash the button area with a hot rag and hold the blow dryer close..The heat from blow dryer releases and melts the underlying the gook.
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