Heating? My Cook's Essentials Home & Go is a brand new wedding gift. I filled it up with tap water to run it for the first time (not to make coffee, but just to test it out) and it worked like a charm. The two stainless mugs were filled with hot water. So, I turned it off and proceeded to fill it with more tap water to actually brew coffee. First I filled it with water then I added a filter and coffee. When I turned it back on, nothing happened. I waited 10-15 minutes and nothing. I turned it off. I felt of the water, it was cold. I unplugged it. Then I plugged it back in. Turned it on and waited another 10 minutes. Nothing. What happened? It was working just fine! Thanks for any support. Erin

SOURCE: cooks coffee pot stopped working

How do I replace the glass coffee pot ?

SOURCE: MODEL CM202 (COOK ESSENTIALS)

Contact Heather at Select Brands. I ordered replacement carafes for our office CM202 dual coffee maker. It took about a month to get them, so be patient. I believe they make an order when enough folks get on the list for replacements.

[email protected]

Heather's email to me last year (Aug 07):
Those carafes are 15$ and that includes s&h. We take MasterCard/Visa over the phone or via e-mail. However, they are on backorder right now. Please give me your name/address/phone number/how many carafes you are interested in and I’ll put you on the call back list and I’ll contact you once they become available

Heather Seute
Customer Service Manager
913.663.4500 x 221

SOURCE: I bought a cooks essentials

Sometimes gook gets in and around the buttons where you can not see..Mine does that and I have to wash the button area with a hot rag and hold the blow dryer close..The heat from blow dryer releases and melts the underlying the gook.