My washer is only a year old and it will not turn on...it is locked and i can not get it open????

The E2-F3 error usually doesn't cause a door lock problem. This error relates to the water temperature sensor. Frequently, the problem is that one wire in the wiring harness has broken. Then the message doesn't get to the control board. You'll have to unplug the wiring and test each individual strand. The insulation around the wiring will make it hard to visually find the broken wire. If the wires are intact, then the temperature sensor or the control board have a fault.

With the door lock problem, I'd suspect a problem with more of the wiring or the control board. First though try pressing Cancel, Drain and Spin (to drain any remaining water) or the power button. Some Duet washers have a Fan Dry option that keeps the door locked until the washer cycle is stopped with the Power button. Alternatively, try unplugging the washer or turning it off at the circuit breaker. Wait 30 minutes and then reconnect the power. If the control board sends the message to the lock then the door should open shortly.

I hope this helps. Please add a comment with the washer model number if you would like information on the price of the control board or a parts diagram. There should be a wiring diagram and trouble-shooting sheet inside the washer near the control panel. Open the back of this section of the washer to find it.

Cindy Wells

check underneath the washer below where the handle is for a ring. pull to manually release lock.

I had the same problem. The lid lock assembly is broken. If you are under warranty get it replaced. If not remove the top of the washer and take out the switch assembly. The 4 wires going in are Yellow, Red, White, and Blue. If you short the white and blue together, the washer thinks the lid is closed. If you short the red white and blue together the washer thinks the lid is closed and locked. The yellow is only there to activate the electromagnetic switch.
Disconnecting the switch assembly will not work.
The electromagnet locks the lid and it also unlocks the lid. It is not a matter of cutting the power to the magnet.
Installing 2 switches that connect the red white and blue is the best option if you want to remove the lock.
The first switch should connect the white and blue. (LID CLOSED)
The second should connect the red to the white/blue connection. (LID LOCKED)
After that the lid should work.
Please post a follow-up if this works for you.
GOOD LUCK

Hello,
What you want to check is the lid switch..remove the front panel..on the switch/lid lock asm.will be
the main switch which is part in the black body of the lock asm. the 2 terminals their will have contunuty with zero ohms when lid is closed

when lid closed the white switch will be open and closed when lid open

the one in the black body on the main lock asm. will be open when lid open

IF it does turn out that the lid lock is the problem the part number for it is 134101800
it could be purchased online at;
repairclinic.com
apdepot.com
apwagner.com
searspartsdirect.com
midwestapplianceparts.com

If the switch checks to be good test for power into the drain pump if no power the timer is what is wrong the washer (not dryer) timer is part# 131758600

Gene

We had the same problem. It was the door lock. In addition to the regular lock that prohibits you from opening the door while the machine is running, There is a "wax motor" lock. If this lock fails, it won't do the final spin. Think back to your top load washer, it wouldn't spin if you opened the top. The motor is a universal motor that is used on many front load washers. We found the answer by googling "front loader won't spin" - the wax motor costs $12. The wax motor is inside the door switch control. It opens up with a screw driver, be very gentle.

Yes, the original issue was the control from the beginning. the control is damaged and it cannot register the latch at this point. this is necessary and , it will fix the issue.

usually you can push and hold the button next to the lock light. it will have a picture of a lock next to it. if you push and hold it for 5 seconds it should unlock the control board.

The lid switch is defective, and you need to replace it.

open it

Joe, ds is a door lock malfunction. The door lock latch shows closed and the door switch shows open. Try this, unplug the unit for 60 seconds and see if the error comes back. If it does, with the power on press and hold the chime and xtra rinse pads together for 3 seconds. This will put it into the service mode. Once in the service mode press the chime button again to unlock and the temperature pad to lock. See if they operate. If still no luck you are going to have to do some tests on the door lock switch to see whats happening. You do have a 2 year warranty on these parts and being that it is only a year old, tell them to throw in the labor....Catriver...post back.