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Question about Sansui COM311AD 13 in. Combo

2 Answers

"DEW" is on screen and VCR not working

Sansui Model COM311ADA, AC/DC TV/VCR combo. Manufactured Nov. 2001. "DEW" is on the bottom left of the screen and the VCR won't do anything but load and eject. I've been through the menu but can't find a relative item. I've tried unplugging it but that didn' get rid of it.

Posted by Dan Reaser on

  • Dan Reaser Jul 08, 2007

    Sorry, it's not liquid dew. It's the letters "D" "E" "W".

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2 Answers

Bob Citizen

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  • Sansui Master
  • 520 Answers

When the DEW appears leave tv on for several hrs at room temp. The heat from the picture tube will help remove the moisture.

Posted on May 13, 2008

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Anonymous

Is this in your house. do you have High humidity? the dew i bet is in the morning. vcr dont like dew because the tape can wrap around the head and break. also vcrs have a dew sensor. u got to find a higher dryer spot in the house away from walls.. perhaps a tiny cheap fan running on it 24-7 would cure the problem. CrazyLarry

Posted on Jun 30, 2007

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DEW means that there is condensation inside the unit. Turn it off and unplug it for a few hours. The unit needs to reach equilibrium with the temperature and humidity with the room. The TV is cooler than the room and the moisture will continue to be a problem until the components of the TV reach room temperature.

If you fail to allow the TV to reach equilibrium, some components may become damaged by the moisture. If that has happened, resolving the error may take major repairs. Electronics do not like moisture.

I hope this helps.

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My Remote Control for my Sansui Mdl. COM311ADA is not working. Do you have a replacement Remote Control for this model?

http://remotes.com/store/sansui/com311ada.html

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http://www.emtcompany.com/sansui-com311ada-remote/rc64.html

Part # is C1035a

Pretty cheap considering you want a perfect replacement. To be honest though, they'e exactly like Directv Controllers. GREAT REMOTES. Get the genuine remote replacement. Hope that helps.


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there is what is called a "dew sensor" in a lot of vcr's that keep you from playing a tape if it senses moisture in the unit because a tape will stick to the video head and get all bunged up. sometimes they go bad and will keep you from playing a tape even when there is no moisture present. if your are electronically inclined you can take the back off and locate the dew sensor, then disconnect it. the constant whirring noise is the unit's way of trying to dry off the video head cylinder. the dew sensor, which is usally located behind the video head, is a dark grey thing about a half inch by half inch and has two wires going to it.
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