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Question about Tech Solution TS-4500 Shredder

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TS-4500 not working

Hi, I was shredding some paper (probably about 5 minutes) and then it decided to stop working. First I thought it overheated or something. So I unplugged it and let it cool down for like 4 hours. I plugged it back in but no luck. Any idea? I hardly ever shred, makes me a little sad that I have to buy a new one. Thanks in Advance

Posted by Nirav Sheth on

  • 2 more comments 
  • Anonymous Nov 02, 2007

    My shredder has for the second time stopped working. It will go in reverse but only a few seconds go forward. This is the second one I have owned because the 1st one I returned to Office Max for a new one. I either want my money back or a new one! I am very disappointed in this shredder. This shredder is for home use only.

  • nun25 Dec 07, 2007

    MY SHREDDER STOP WORKING COMPLETELY. IT WILL NOT REVERSE NOR SHREDD AT ALL BUT THE READY LIGHT WILL COME ON.

  • dancermd Jan 13, 2008

    Oiled the cutter as suggested and still does not work. What now?

  • cml234 Feb 18, 2008

    This shredder worked one day and now there is nothing. The green power light is on but it will not go in foward or reverse. I tried plugging it into other outlets, but nothing.

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  • 328 Answers

It is a light duty model. Probably jammed the cutter assembly. Will it reverse? Try oiling the cutter. Drop a few drops of vegetable oil at various spots through the cutter.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Posted on Jul 31, 2007

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My shredder (lightly used) doesn't seem to be working properly. It sometimes won't start shredding the paper unless I get it started by using reverse first. Then when it does start pulling a sheet...

Does it have a manual with trouble shooting tips or mfr. phone #. Also try a different electrical outlet maybe or unplug power cord & wait a minute or two then replug back in, I don't know that I would use oil as a solution as that may create another issue, you may also try removing top & maybe leftover shredding is stuck up in area where it is not allowing the machine to work at it's best. Look at manual if you have it 1st those types of issues may be common with the machine
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I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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It sounds like you may have a gear with a broken tooth you should contact the manufacturer to get more info. Usually when this is the case it will shred good for only a few revolutions and then reversing backs the gear up to a position that allows it to turn the cutters until it once again reaches the area where tooth is missing.
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