Hi,
I was shredding some paper (probably about 5 minutes) and then it decided to stop working. First I thought it overheated or something. So I unplugged it and let it cool down for like 4 hours. I plugged it back in but no luck. Any idea?
I hardly ever shred, makes me a little sad that I have to buy a new one.
Thanks in Advance
My shredder has for the second time stopped working. It will go in reverse but only a few seconds go forward. This is the second one I have owned because the 1st one I returned to Office Max for a new one. I either want my money back or a new one! I am very disappointed in this shredder. This shredder is for home use only.My shredder has for the second time stopped working. It will go in reverse but only a few seconds go forward. This is the second one I have owned because the 1st one I returned to Office Max for a new one. I either want my money back or a new one! I am very disappointed in this shredder. This shredder is for home use only.
MY SHREDDER STOP WORKING COMPLETELY. IT WILL NOT REVERSE NOR SHREDD AT ALL BUT THE READY LIGHT WILL COME ON.MY SHREDDER STOP WORKING COMPLETELY. IT WILL NOT REVERSE NOR SHREDD AT ALL BUT THE READY LIGHT WILL COME ON.
This shredder worked one day and now there is nothing. The green power light is on but it will not go in foward or reverse. I tried plugging it into other outlets, but nothing.This shredder worked one day and now there is nothing. The green power light is on but it will not go in foward or reverse. I tried plugging it into other outlets, but nothing.
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328 Answers
Re: TS-4500 not working
It is a light duty model. Probably jammed the cutter assembly. Will it reverse? Try oiling the cutter. Drop a few drops of vegetable oil at various spots through the cutter.
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Does it have a manual with trouble shooting tips or mfr. phone #. Also try a different electrical outlet maybe or unplug power cord & wait a minute or two then replug back in, I don't know that I would use oil as a solution as that may create another issue, you may also try removing top & maybe leftover shredding is stuck up in area where it is not allowing the machine to work at it's best. Look at manual if you have it 1st those types of issues may be common with the machine
Shreddrs do need to be oiled approximately every 30 minutes or so, of continuous use. Any shredder oil will do just fine. Squirt a little shredder oil onto a piece of paper that you wish to shred & feed it through your shredder. That is all you need to do to keep it oiled.
Common problem with paper shreds blocking the sensors on top and bottom of cutter asm. You may have to remove the top of unit to properly clean. When removing top, be very careful with the short ribbon cable. Lift top slowly and then reach under and disconnect from main board. Once top is off, you can cycle motor by hand and try to remove shreds with needle nose pliers. Of course, disconnect power first.
I have a TS2500 and it behaves in a similar fashion. It sounds like you may have a paper jam keeping the paper sensor switch turned on. The first thing to do is make sure that the container that collects the shredded paper isn't full. Everytime I fill mine up I have this problem. Emptying the bin and pulling the shredded paper from the bottom of the unit usually allows it to automatically shut off. If that isn't enough, make sure that you don't have a paper jam in the cutter rollers. The most important thing you can do is make sure the unit is unplugged before doing anything with the shredding mechanism.
It sounds like you may have a gear with a broken tooth you should contact the manufacturer to get more info. Usually when this is the case it will shred good for only a few revolutions and then reversing backs the gear up to a position that allows it to turn the cutters until it once again reaches the area where tooth is missing.
This is not the safety interlock switch. This flat bar keeps shredder paper from backfilling into the cutters. The safety interlock switch is a vertical slot on the body that a tab on the top fits into.
My shredder has for the second time stopped working. It will go in reverse but only a few seconds go forward. This is the second one I have owned because the 1st one I returned to Office Max for a new one. I either want my money back or a new one! I am very disappointed in this shredder. This shredder is for home use only.
MY SHREDDER STOP WORKING COMPLETELY. IT WILL NOT REVERSE NOR SHREDD AT ALL BUT THE READY LIGHT WILL COME ON.
Oiled the cutter as suggested and still does not work. What now?
This shredder worked one day and now there is nothing. The green power light is on but it will not go in foward or reverse. I tried plugging it into other outlets, but nothing.
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