Question about HP PSC 500 All-In-One Printer

My PSC 500 printouts are missng lines/colors... and it's not hooked up to the PC.

My Hewlett Packard PSC 500 "suddenly" seemed to stop working (albeit after I caught my toddler playing in the office, so I don't know if she screwed with the buttons or not). I only use my HP PSC 500 like a photocopier for scanning/printing. It is not hooked up to the PC at all. Just plugged in for scan/print. When pages are copied, there are missing lines, "off center" or "blurred" lines and the color is off. The red prints red, but the blue prints red, and the yellow doesn't print at all. I recently replaced the color cartridge and the black ink cartridge is brand new. Now, I did purchase these cartridges from one of those online, discount places (worldclassink), so I don't know if that could be the problem or not, but it all happened immediately after my toddler was sneaking out of bed to play in the office, so I'm not sure. And I bought the brand new black cartridge thinking that was the problem, but when I replaced it today, it still didn't fix these issues. (I have no idea how to set it to just print in black & white to see if it's the color cartridge that is the problem.) Can SOMEONE give me any idea as to how I might fix this? I've aligned the printer and gone through the Menu settings to see if I could figure something to fix, setting-wise but am coming up at a loss... especially because this isn't hooked up to the PC, I would have thought it would have been easier for me to fix than this. Thanks!

2 more comments
Julie Ann Jun 30, 2007

Thanks, John! It's so good to be able to bounce this off of someone as I was feeling a real loss of my photocopier since when I need it, I really need it.

I'm sure that she didn't spill anything as she didn't have access to anything and the only thing of caution I found her with was two permanent colored markers and a sticky pad (risky!). I'm thinking you're right... it's probably a good idea to buy a brand new cartridge and try that. I didn't get the impression that WorldClassInk was refilled cartridges, but then again I was wooed by the price so I didn't really look into it. I will order another cartridge and re-post with my findings. Thank you so much for taking the time to consider my printing issue.
Julie Ann Jul 01, 2007

UPDATE:

(HELLLLP!) Okay, $24 dollars later... I changed the ink (HP 23) and it didn't fix the problem. Argh!

Julie
Julie Ann Aug 20, 2007

Turns out this is a generic cartridge issue. Luckily I've only spent $14.24 at WorldClassInk.com, but their product is REALLY SHODDY. This is the second purchase I've made from them that has gone bad. The first was due what they said was a "bad batch" which now... five months down the line doesn't work anyway... and this color cartrige doesn't work either.

Regarding the $24 cartridge I bought at Staples, it turned out I had forgotten to remove the sticker on the Staples HP cartridge (duh!) so it wasn't printing. I removed the sticker today and copied something in color and it prints beautifully. Now I have to go buy a HP black cartridge because the generic one WorldClassInk sold me ran out in less than 5 months.

It pays to pay full price for ink. Lesson learned. Two strikes and you're out, "World Class" Ink!!!
capitalbuil Mar 07, 2009

My psc-500 only prints red ink after changing the cartrige

1 Answer

john archer

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.
Expert
186 Answers

Hi there, the first thing I would ask is, do you think your toddler may have spilled something in the printer? The second thing I would suggest, replace the color ink cartridge. If you have an old empty one, put that in and see if you get a different result. It has been my experience that a lot of the generic or refilled cartridges have problems. I would recommend a new HP brand color cartridge. That is if you can eliminate a liquid spill. John

Posted on Jun 30, 2007

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Power won't charge

If the power adapter is functional and the computer is running well with the adapter plugged into the wall; then the power cell has died. Most of the batteries have 6 cells inside and only one cell shorts and the entire battery will fail to work or take a charge.

Feb 21, 2014 | HEWLETT-PACKARD Hewlett Packard HP Slate...

1 Answer

Monitor, mouse and keyboard suddenly stopped working.

There could be several issues. 1) if they are wireless the connection may need to be reestablished. Also, check the power source for all of the items, possibly the electrical cord came out of the receptical.

Dec 10, 2013 | HEWLETT-PACKARD Hewlett Packard Pavilion...

1 Answer

Monitor mouse and keyboard suddenly stopped working

Hi, Dixie, What have you tried to do so far?
IF you've move the machine to a different spot, and have disconnected the cables, maybe you have the cables in the wrong spot?
IF you have power to the computer, and the fans on the "box" works then try a different monitor, IF that part works then try a different keyboard and mouse.
Hope this helps.

Dec 10, 2013 | HEWLETT-PACKARD Hewlett Packard Pavilion...

1 Answer

Fn keys not working

Did you accidentaly disable the HP quick launch software? you can get it here for your notebook model. the HP software framework is usually not needed, but ifthe quicklaunch doesnt cut it, it may help..

I assumed they stopped working suddenly or at least you noticed after it was rebooted. I am not considering that the laptop was re-installed without using the restore function on it.

Oct 15, 2013 | HEWLETT-PACKARD Hewlett Packard HP...

1 Answer

Screen occasionally flickers, has lines and an array of colors that go up and down.

It might be as simple as your lcd cable in the back of the screen is loose. Or it could be that the whole screen needs to be replaced.

Try taking the lcd screen apart and tightening the lcd cable on the back of the screen first.

May 11, 2012 | HEWLETT-PACKARD Hewlett Packard HP...

1 Answer

My compute screean keeps flashing colors and lines, sometimes we could help stop this when we move the screen back and forth but the problem is constant.

This might help...http://www.ehow.com/facts_5004007_what-lcd-inverter.html

Jul 05, 2011 | HEWLETT-PACKARD Hp G62-225dx Laptop

1 Answer

Suddenly the screen won't show up. notebook comes on, but no viewable monitor. didn't overheat. battery pack seems fine. fully charged. new. any suggestions?

Look at the top of your keyboard. One of the function keys has one or two icons on it that look like little monitors. Turn on your laptop let it have a fewe minutes to get going then press the "Fn" key at the same time you press that key if it does not work press it again, your screen should come back on one of the times you press them. If it does not then you have worse problems....

Feb 19, 2011 | HEWLETT-PACKARD Hewlett Packard HP...

3 Answers

How to refill the cortrideg hp deskjet f4288.

Hi

the most important is to remove all
the air from the cartridge that has
left inside durring refilling that is why
professionals are using special machines
that refill in 0 air πρεσυρε using vaccum pump

you can check here a video on how to refill
with out any special equipment

Hope I had help you

">

Dec 08, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer