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Coller ID Inoperative

This new phone the coller ID do not work and is not a problem with the phone company because if I install the old phone this servise work. can you tell me how I can fix this problem?

Posted by Luis Amory on

  • jurgerson May 03, 2008

    just brought brand new. Caller I.D. doesn't work. I have at&t phone service and it works with my old phone, but not this new one.


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Here is the tip directly from the manufacture vtech. Tip 1 of 1 Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information. In addition, your caller must be calling from an area that supports caller ID. Both you and your caller?s telephone service provider must use compatible caller ID systems. Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller?s service, transmission errors and answering calls before the ID data is received. They state that if you have further problems, to contact customer support at 1-800-595-9511. Also, who is your phone service provider? And who is the manufacture of the old phone? If this does not help, please post further. Also, please rate this solution through fix-it. Thank you.

Posted on Jul 08, 2007

  • Robin Gragg
    Robin Gragg Nov 08, 2013

    This does not help. My caller ID was working until this last weekend, all of a sudden it stopped working. There has been no changes in phone services or provider.


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  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

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