Question about Tomtom GO 910 GPS Receiver

1 Answer

TomTom 910 system

I'm having problems keeping my TomTom charged. I had it charging most of the night and only have one bar on the battery. Does the battery come out of the unit?

Posted by Deborah Scampoli on

  • Anonymous Nov 29, 2007

    My 910 worked grearn up my untill the dock would burn up my unit. I was told to send the unit back to tomtom, that they would look into the problem. I did as they asked sent the unit into them, about 6 weeks later,They (Tomtom) sent me a differnt unit, (refurbished) which was fine except for the fact that they didn't send me the window dock (which was promised to me) because they had a known problem with the mounts. now my 910 I have doesn't work. I sent them numerious letters, explaining my problem to them, Just as before, Their customers service department,has done a poor job, in assisting me in this matter. I have e-mails where they have promised me another replacement dock, dating back to feb of 2007. Now what? I paid a lot of money for their product. I am going to file a report to the BBB, along with my e-mails they have sent to me with the false promises,They were making.



1 Answer


The unit has a lithium-ion battery and can be subject to being "overcharged". Try COMPLETELY discharging the battery and then recharging for 4 hours.

Posted on Aug 05, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My TomTom Go 910 will sometimes not turn on, sometimes hangs on the black TomTom screen and will not turn off, a hard reset will get it going again. It also keeps turning itself on when I'm driving. I...

I think it is the same dock contact problem.
the battery won't charge and can't supply enough
power for harddrive to rotate and it shutdown by itself.

Feb 02, 2010 | Tomtom GO 910

1 Answer

My TT Go 910 will not turn on. I have charged it

A simple reset was required, per user manual from TomTom online. It is a hidden button on the display module.

Dec 08, 2009 | Tomtom Go 910 (Europe, USA and Canada...

2 Answers

My tomtom 910

Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .

Sounds like someone will sue their **** soon as class action .

Sep 05, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

TomTom Go 910 comes on, then goes off

Sounds like a dying battery. There is not enough charge being maintained in the battery to complete the loading of the data. ChaNGE THE BATTERY

Jul 20, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

TomTom910 not charging

This is a common problem with the 910. Try putting an obstacle in the way of the wire to keep it on. Better still is to not use the home dock at all. Just plug the home charger in to the windscreen mount (device connected of course!) and charge it that way. You get a better charge and it will stay on.

Nov 16, 2008 | Tomtom GO 910

4 Answers

My tomtom 910 will not charge

Might be the contact of the charger. That's my fault after years of usage

Jul 27, 2008 | Tomtom GO 910 GPS Receiver

3 Answers

TomTom 910 charger question

Yes, you can.
I presume the charger has an USB connector.
5v and 2A are the correct figures for a Go910.

Aug 24, 2007 | Tomtom GO 910 GPS Receiver

Not finding what you are looking for?
Tomtom GO 910 GPS Receiver Logo

Related Topics:


Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

8092 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

The Knight
The Knight

Level 3 Expert

76582 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides