The computer doesn't seem to tell printer to print color. I can copy in color from printer. Went into section that says grayscale/black or color and color is checked. went into another section and it says color is enabled. color is set at normal so its not down to low to print color it all comes out black. new cartridge, but it copies color anyway fine. Can you help me. Please!
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Check the printers settings. It could be that it is set up incorrectly or you may be out of ink and it only appears to print from your computer because it can use all colors to make it appear black ink is used. Usually when color ink is used to create black print, it isn't a Black Black but with a bit of brownish hue. Try changing setting to USE BLACK ONLY and then see what happens. ALSO TRY my solution vice a versa.
Take color copy, test all colors are OK..Go to printer properties, printing preferences, finishing check is there any check mark on print in black cartridge only? mark on print color..apply..OK.. give print command.. Go to paint draw a color drawing, print it.> check colors if its not printing in color it might be drivers issue.. un install the drivers re install once again check..> if printed in color check the file which you are printed..take another file.. then test..
Yes! There is a way around the problem. On each ink cartridge there is a narrow section that a sensor in the printer reads to decide when the ink is low. Cover that spot with a piece of black electrical tape to fool the sensor and you can keep printing. This page has good pictures showing what to do.
It seems that the connectivity b/w the printer and the computer is not through. Is it a wired or wireless printer? When you switched to comcast, did you made any changes to the wired connection with printer?
I suggest that you go into the printer properties section on control panel. There Will be a section which allows you to tell the printer the type of paper, size desired, orientation of photo to horizon and etc. There is also likely a selectable setup procedure on the printer's own display to do the same... It sounds like a basic setup format issue....
if you are having issues after installing the new cartridges , then perform the following steps.
unplug the power adapter and remove both the cartridges and then power on the printer , look for the power light. if it does not blink then . install the black cartridge first and then try to print , if it prints fine its ok. then remove the black cartridge and then put the color one in and then try printing or copying .
if it doesnot print with any either black/ color then you have to replace that particular caratridge..
Sounds to me your print head is plugged up. This is not usual though because the majority of people use black ink much more. So, in your printer utility, do a deep cleaning. If that does not work, there is a thing called a purge unit in it. This is a usual way of draining waste ink to a pad that soaks it up. if the hose, or other parts are clogged, it backs the ink up and causes the print head to clog. If this is the start of it, do not waste your ink cleaning, and try not to let it sit too long. Contact canon, and let them kno what you think it is.