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Frances Scalf Posted on Jun 29, 2007
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Printer My printer printed yesterday and today it won't print. The front green on/off light (doesn't flash) it is ok, but the printer doesn't respond to print. It has done this before and I have gotten it to print. Would the print quene have anything to do with it not printing? It has two print quenes on it and I can't get them to go away. I don't think anything is really wrong with it. I had a paper jam and I took the back door off and took it out, and I have pulled the two cords on the back of the printer and waited about 10 seconds before plugging them back into the computer. What now????? JanieJ

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john archer

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  • Posted on Jun 29, 2007
john archer
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Joined: Jun 15, 2007
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Unplug the cable from the computer to the printer, make sure you got all of the jam out. Unplug the power from the wall wait a few seconds and plug back in. (with usb cable still unplugged)Then try deleting all documents from the que. If the machine is in the ready mode, (green light on) plug usb cable in and try again. Let me know if this solves you problem. If not we can try a few other things.

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