Question about Jenn-Air JCD2389G Side by Side Refrigerator

2 Answers

Water Leaking from Freezer Side of Refrigerator

There is water leaking from the freezer side of our model JCD2389GT side by side Jenn Air refrigerator. This happens everyday at about the same time.

Posted by on

  • Ronnie Marden Jun 29, 2007

    Hello There Noggin....

    I replied earlier today but it looks like you didn't get the message..

    We have not fully defrosted the unit recently.

    Operation appears normal..in all aspects.

    Temps OK all around.

    There is water/ice accumulating on botton section of freezer.
    Water appears to be leaking from beneath freezer door gasket.

    All door gaskets appear to be in good order

    We have a swamp cooler that operates 24/7.. so moisture in our home much higher than typical Nevada home.

    Problem started about three weeks ago when outdoor temps went above 100.

    Regards, Ronnie

    in

  • Ronnie Marden Jul 01, 2007

    Hello Rotu and Noggin...

    Problem solved...

    Removed the panel in the freezer section and there was an ice block(age) in the drain on the bottom section....used hot water and a hair dryer to heat things up a bit and in less than twenty minutes the problem was solved..

    Many thanks for your help.

    Ronnie

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 175 Answers

If you are getting water leakage from the freezer at the approx same time everyday, it would make sense that you have a clogged or frozen drain tube in the back of the freezer. Most fridges defrost themselves every 12 or 24 hours, depending on the model timer or controller in it. If you empty the freezer, take out the shelves, and pull the rear wall out (usually 4 or six screws that are in 2 rows down each side) and look in the very bottom under the coils. There should be a hole there going to the drain tray. if that hole is frozen over, or there is food stuck in it then pour warm water over and into it untill it flows through and that should cure your problem. Good luck!

Posted on Jun 30, 2007

Ad

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers

Got a couple of questions before we can really say much Does the refrigerator/freezer appear to be running as normal? is it perhaps always running at the time the water leaks for longer or more noisily than normal. Is the temperature of the freezer as normal? is there a particularly cold patch in the refrigerator , probably at the back or on the freezer side near the bottom? Where exactly is the water leaking from? and is there water collecting inside? Does the door seal properly at the base where the water seems to be coming from? Is there another major appliance with a heavy current draw that always goes on at the same sort of time? I'm thinking a water boiler, or aircon/heater, or the oven etc. Please post back, and we can start running through possible solutions :)

Posted on Jun 28, 2007

  • 1 more comment 
  • Anonymous Jun 28, 2007

    also have you fully defrosted it recently?

    :)

  • Anonymous Jun 29, 2007

    Any info?

    :)

  • Anonymous Jun 30, 2007

    Rotu has it right - only thing to add is that if you have somewhere you can stick all your food for half a day or so, then unplug it and do a full defrost - hopefully cures the problem without undoing anything.

    if you have no other place to put all your frozen stuff, then see if you can run the fridge/freezer down to empty first - it doesn't sound like anything in the workings of the fridge will suffer from a week or two before fixing it.

    Hope this sorts it :)

×

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where's is the defrost drain for Jcd2389gt


Click Here=> Maytag JCD2389GTW Freezer Compartment is where you see the drain begin inside freezer and behind panel labeled location 20. The other end of defrost dran comes out below refrigerator and near condenser fan motor. How to clean a defrost drain Click HERE=> How to Fix Fridge Water Leak, Thanks Sea Breeze
Much more on this page=> Leaking Refrigerators!

May 05, 2012 | Jenn-Air JCD2389G Side by Side...

2 Answers

JCD2389GT


WHAT IS WRONG WITH YOUR REFRIGERATOR?

small_4_1.jpg For a detailed Refrigerator illustration, click below.

redarrow.gif Side by Side
redarrow.gif Freezer on Top
redarrow.gif Freezer on Bottom
redarrow.gif Under counter
Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.

It's stopped completely
It's not cool
Cooling is poor
It's noisy
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem

Aug 12, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Refrigerators Problem


Make sure coils on back of unit are clean and not touching wall. Are doors closing and sealing with magnetic strip fully? Has some one changed settings without you knowing?

Dec 04, 2011 | Jenn-Air Refrigerators

1 Answer

Water leaking from under refrigerator model


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Aug 31, 2010 | Jenn-Air 21.6 cu. ft. Side-By-Side...

1 Answer

JFC2087HRP Jenn-Air freezer creaking noise.


Most of the time this happen when the refrigerator has been hooked up to the water, and than you unhooked it!!, the water that is in the hose makes that sound when it's pushed by the air in the hose. that's a typical problem when you unhooked the water.

May 13, 2010 | Jenn-Air JFC2087HRP Side by Side...

1 Answer

I have a Jenn-Air JCD2389GT and it is not cooling correctly. It is on with settings in the middle. Why is it not cooling?


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

yt785

Jan 07, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn-air side-by-side water dispenser leak


Check the fill tube to your icemaker and see if it has ice in it or in the fill cup to the icemaker. Most of the time when this problem happens it is the icemaker spraying the water. It could also be a bad module on the icemaker which can get stuck in the fill position and spray water all over the freezer.

Sep 14, 2009 | Refrigerators

1 Answer

JENN-AIR BLOWS WARM AIR


hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

Aug 12, 2008 | Jenn-Air JCD2389G Side by Side...

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

219 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers

jasbo
jasbo

Level 3 Expert

2239 Answers

john h

Level 3 Expert

22486 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...