Resolution : I
1 Scan using Windows Fax and Scan
Click the Windows icon (

), click
Programs , and then click
Windows Fax and Scan .
NOTE:
The
Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to
Option two: Scan using Paint .
Click New scan .
Click File , and then click Scan .
Option two: Scan using Paint
-
Click the Windows icon (
), click Programs , and then click Accessories .
-
Click Paint .
-
Click File , and then click From Scanner or Camera .
-
Click Scan .
II nd issue :
Problem :
'An error occurred while communicating with scanning device' Message Displays in Windows Vista When Scanning
Then refer to
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01290511&cc=us&lc=en&dlc=en&product=441125
I cannot fax with my x9350. I get a dial tone for only one second or less, then it disappears. I had the same issue yesterday and discussed with lexmark online chat support and was advised to get a new printer that mine must be defective. I did that today only to experience the same exact issue. I can fax on the same line with the same cable with a HP fax all in one machine. Brand new printer yesterday – second brand new printer today - same issue.
Any iodeas why dial tone will not stay active?
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