MY LAPTOP WILL NOT TURN ON

Charles,
The battery turns on steadily or blinks to indicate battery charge status.
If the computer is connected to an electrical outlet, the light operates as follows:

• Solid blue - The battery is charging.
• Flashing blue - The battery is almost fully charged.

If the computer is running on a battery, the light operates as follows:

• Off - The battery is adequately charged, or the computer is turned off.
• Flashing orange - The battery charge is low.
• Solid orange - The battery charge is critically low

Thank You,
Dell-Jesse L
Dell Social Media and Communities

We might need to talk more, to clarify to solve this promblem. First of all, have you done any update at all to the system? So by what you mean is that when you would go ahead and press the power on button, you get nothing at all... I mean dead, no lights, no fan, completely dead right? But when you have the charger plugged in, the battery light come on only saying it's charging? Is this blue light the battery indicator light, if it is, then that means your battery is fully charged. Try taking out your battery and just using the power adapter and press the power button to see if anything comes on, like fan, lights etc, then try it without the power adapter and only the battery. If you get nothing at all coming at all, I would assume your power button is bad or loose, or the wiring that connects to your powerbutton is loose because i have a gateway Nv series too, and the power button is located where the screen hinges is at, and I'm afraid that when opening and closing, it became loose. This happened to my Emachine, and all I did was took the plastic portion above the keyboard out, and followed the cable ribbon to see if it was loose, or became little disconnect. I kinda just tugged in a little bit and everything worked. I believe it may become loose. Now if the case is that the computer does power on and you get blinking lights, then we are looking at something else.

Try letting the computer sit without the battery for a few minutes, and also without external power. Then try plugging in your external power WITHOUT the battery and try to start it up. If it does, add the battery while it is running. Then try it with the battery only.

The red light will turn blue when the battery fully charges - it is flashing because the battery is charging.

Try to perfrom power drain. You must first turn off the computer. Take out the battery and unplug the power adapter. Press and hold the power button for 30 secs. Put the batter back in, plug in the power adapter and power ip the computer then observe.

Let me know if same issue will happen.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

This is directly from the User Manual:
If the computer is connected to an electrical outlet, the Battery light operates as follows:
• Solid green: The battery is charging.
• Flashing green: The battery is almost fully charged.
If the computer is running on a battery, the light operates as follows:
• Off: The battery is adequately charged (or the computer is turned off).
• Flashing orange: The battery charge is low.
• Solid orange: The battery charge is critically low.

friend

the problem clearly shows the fault is in the motherboard

thanks

this is either a motherboard, AC or battery problem. Isolate it by removing all attached devices, then emove the battery and power on the computer with just the AC adapter. If that does not work, remove try to use another AC, and another battery. if using another AC and another battery does not work, run the diagnostics on the dell laptop. press and hold the FN key, then press the power button. see if that will give you any error and take note if any of the lock lights will come up and/or blink.

When you turn the computer ON, can you hear something running on the laptop? If yes, have you tried taking out the battery & just turn the computer ON with the ac charger plugged-in? If you tried to turn ON the computer with the fully charged battery with the above troubleshooting but still there's no display on the screen, then I think there's something wrong with your hardware (maybe the LCD or the motherboard). You could also try using an external monitor to test if it's your LCD that's defective, if not it's your systemboard. Try calling their tech support hotline.

Hope this helps.

it seems that your battery has become deep dischare to charge it leave it power on for atleast 12 hours