My Motorola HS850 Bluetooth headset microphone does not work. I can hear people when they talk to me but they cannot hear me. Is there a way to enable the microphone?
Whats most likely wrong with your HS850 is the connect button on the front of the headset (the larger oval chrome one with an inlay of a traditional phone handset on it)is stuck down. To repair this you will hold the hand set and pull up on lanyard attach point firmly. (This facia is held on by double sided tape). After pulling the facia you need to purchase or borrow a T-6 Torx bit to remove the screw that holds the headset together. Once you get to the circuit board you will see what the button and spring assembly are (all is is a round piece of foil and the "spring" is a piece of tape using tension to pull the foil up!) Reset the piece of tape so it does not rest on the board and reassemble that headset. Enjoy your HS-850
Posted on Jul 02, 2007
I had the same problem with my HS850, as did my nephew. In both cases the problem was a broken wire to the microphone element. To see if this is your problem, seperate the two halves of the boom. The boom snaps together, so seperating the halves only requires a sharp object to pry along the joint. Once it is open, remove the inside half (the part that goes against your cheek). Two small wires run from the microphone element to the body of the headset. If the boom is pointed toward you, the wire most likely to break is the one on the right (the bottom wire, if you were wearing the headset). It will probably be broken at the hinge point, where the inside half of the boom acts like scissors and snips the wire. If you are good at soldering, you may be able to repair or replace that wire. Having it repaired will probably cost more than the price of a replacement headset, so it won't hurt to try a repair.
If you have a Motorola HS850 that works, it might be a good idea to open the boom and put a small spot of silicone adhesive on the wires to keep them out of the hinge. That should prevent what appears to be a common problem with this headset.
Posted on Nov 08, 2007
View operation guide
Posted on Jul 08, 2007
Try pairing it again
Posted on Jun 30, 2007
Ok i can here people but they cant here me i mean u no the pic that u talk threw well i took it off but i seen that a black wire waz off so i guess thats the wire that u talk threw but does some one no how to fix it
Posted on Nov 18, 2008
How do change battery for hS850
Posted on May 14, 2008
Hi there,
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Posted on Jan 02, 2017
SOURCE: Motorola HS850 Bluetooth headset
no u need to take it to phone manufactuer
Posted on Oct 08, 2007
SOURCE: Can't Talk
mic connection has a short go to www.n1 wireless.com for new headset cheap
Posted on Jan 15, 2008
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Headset worked perfectly,but then stopped. Now I can hear clearly, but cannot be heard. Mute is off
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