My Motorola HS850 Bluetooth headset microphone does not work. I can hear people when they talk to me but they cannot hear me. Is there a way to enable the microphone?
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Hi,to complete the look of a tech-savvy, iPhone-using individual, you must have a Bluetooth headset to accompany it. You can pair any Bluetooth headset with an iPhone. The Motorola HS850 is no exception to this. Both Motorola and Apple's Bluetooth set-up process is fast, so you'll be talking with people through your new Bluetooth on your iPhone in a matter of minutes.
Instructions
Charge the Motorola HS850 headset fully before attempting to pair. Usually, it takes two to three hours to charge the headset.
Press and hold the "Call" button (has a phone icon on it) on the headset for six to 10 seconds. The outside LED light will turn on indicating that the phone is in pairing mode.
Choose "Settings" on the iPhone homescreen.
Select "General," then "Bluetooth."
Select to turn Bluetooth on.
Wait for the phone to search for in-range devices.
Select theMotorola HS850 from the list of devices.
Enter the headset passkey to complete the pairing. By default this is "0000."
1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1. 3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device 4.Select HS850 once a connection is detected. 5.The passkey "0000" is now entered to confirm the connection has been made. 6.The cell phone screen will now read "Bluetooth Connection".
Tips: 1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset. 2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On". 3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".
please give good rating if the solution works. Thanks for using FixYa.
1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device 4.Select HS850 once a connection is detected. 5.The passkey "0000" is now entered to confirm the connection has been made. 6.The cell phone screen will now read "Bluetooth Connection".
Tips: 1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset. 2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On". 3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".
please give good rating if the solution works. Thanks for using FixYa.
Set your volume to mid range. If it continues you'll need to return it or exchange it. The voice pickup sencer in the bluetooth is defective. Or the phone needs an upgrade.
Whats most likely wrong with your HS850 is the connect button on the front of the headset (the larger oval chrome one with an inlay of a traditional phone handset on it)is stuck down. To repair this you will hold the hand set and pull up on lanyard attach point firmly. (This facia is held on by double sided tape). After pulling the facia you need to purchase or borrow a T-6 Torx bit to remove the screw that holds the headset together. Once you get to the circuit board you will see what the button and spring assembly are (all is is a round piece of foil and the "spring" is a piece of tape using tension to pull the foil up!) Reset the piece of tape so it does not rest on the board and reassemble that headset. Enjoy your HS-850
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