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Question about HP PhotoSmart 7260 InkJet Printer

2 Answers

Unable to print

The printer has worked perfectly since 2004. Now it will not print from MS Word or Notepad. The 7260 is set as the default printer and is set to work online. The printer port (DOT4_001) was uninstalled and the computer found the printer after re-starting the computer and connecting the printer. Printer software has been re-installed. USB cables have been changed and different USB connections tried (5 available) on my ASUS laptop. Print queue has been cleared and Print spooler stopped and started. Clicking on "reconnect hp 7200....from the warning icon in the system tray removed the red cross from the warning icon but did not resolve the problem. Where to now????

Posted by Alex Banks on

  • Anonymous May 24, 2008

    When I power my system on the red llight flashes consistantly. At one point it said that there was not a connection. I have powered the entire system down, unplug all possible ports and repluged everything all to no avail. Please help

  • Thomas Fredericksen Mar 15, 2009

    After writing a word document I tried to print it. Out came a clean sheet of paper, I tried other documents I have printed in the past. No text. When I try tp print anything elseie. onlie all I get printed is the site logo and no text. I can not print out e-mails either. We have un and re installed word, un and re installed the printer, checked settings and about everything else we can thinl of. Just before trying to print the word document I successfully printed an envelope. Mow I can not get any text to appear thru the printer. Any suggestions?

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2 Answers

Bruce Eichhorst

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Disconnect your printer and go to the HP web page and down load the latest driver. Follow the install instruction and only connect the printer when the software instructs you to. The windows plug and play has conflicts with HP printers. Ignore any window messages that say the the software is not on their compatablity list. Restart the computer. Anything in the printer que will start printing. Make sure you cancel any duplicates or you may have hundreds of pages printing. Also go into the control panel and click on printers and faxes and delete the old printer profiles. Select the current printer as the default

Posted on Jun 30, 2007

Anonymous

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Just a thought has the re installation put the printer to lpt1 instead of the enhanced USB for printer? Another way to try to get over this is to go to Faxes and Printers Click on install new printer When the window comes up asking for the CD or select from list- take 'select from list' Select the Printer Maker - HP Select the model. Follow through and make it Default printer See what Happens. Also take a look in www.fixyourownprinter.com

Posted on Jun 29, 2007

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