I can boot up my laptop and type my logon password, and all my icons will appear, but after that it totally freezes. I can't do anything else. I get these messages that I have new updates ready, when I have already updated. And, another problem is a window opens that says " programs are running". I at one time opened the Windows Defender, but to date, I've had no success. What makes me so angry is that I just purchased it a couple of months ago. Your assistance is much appreciated.
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Re: Acer 5100 Notebook
There is probably a windows update updating on boot up and corrupted, you should be able to boot into safe mode (Press F8 on start up) and a screen option will show, you need to select 'Last known good configuration' and press enter the pc should restart and continue from the last time it worked correctly.
It may also in the same menu give the option for a system restore or start windows in safe mode, if you use system restore choose the last system check date and follow the instructions to restore, if you use safe mode you can run the system resore as if you were in normal windows in the accesories menu.
When you use system restore or last known good configuration; hopefully the problem will be deleted from the registry and continue to allow anormal boot
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step 1. try entering bios setup and get the error code for example 23456 step 2. in other machine use hirens boot cd and open bios password generator step 3.- choose te option 2 and put your error code.
Assuming that you mean the Windows log in password, try using blank (none) as password (otherwise at the log on screen hit "enter"). If this doesn't work log on at the administrator's account. To do this if you can see the administrator's icon click on it and use blank (none) for password again. If you can't see the administrator's icon, hit ctrl+atl+del TWICE and type as user "administrator", blank (none) for password and hit enter. After you log on as administrator change your user's account as you wish and you are ready to go.
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Thanks and regards Please kindly rate this solution Stelios direct fixya link: http://www.fixya.com/users/technical114
If your son used the edata security and used both passwords. you can either ask him for password or change the boot secuence to boot to restore disk and restore back to default..which defaults to NO PASSWORD set.
The finger print bull is how that password came up for me and they want a 125.00 to remove it. I called the better business bureau and filed a complaint. They shouldn't have any right to control your laptop. I to have a 6292 , took it apart as far as I could and could not find jumper or password. This is a gimmick to make money.