Canon SmartBase MP360 All-In-One InkJet Printer Logo
Stefan Anca Posted on Jun 28, 2007
Answered by a Fixya Expert

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Driver not working

Hi, I recently installed the MP360 English driver for my Windows XP Professional SP2 found at http://software.canon-europe.com/software/0019010.asp?model= for my printer. I run the setup, it extracts and then starts automatically. Everything seems to run fine, it finishes installing and then it exits. But then, there is no sign of anything being installed. The printer doesn't show up under "Printers and Faxes" in Control Panel and the Scanner doesn't show up in "Scanners and Cameras" either. If I install the MP Toolbox from the Canon website, I get the message "A supported scanner not installed". I also tried to extract the CAB files that come in the driver package and manually install the driver with Windows's Add Printer Wizard, but it still does not work. Any ideas what could be wrong?

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  • Posted on Jun 28, 2007
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Just as a try- set up a new printer like this Start/printers and faxes/install new printer When you get insert CD or select from list Take Select from list. select then Canon in the makes list and then the model from the model list. Click install See what you get. It is possible you will get the printer only and no scanner - I do'nt know, But try it.

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