Hight adjustor does not work...
I think we got this figured out . . . . the height adjustment doesn't work when the vacuum is UPRIGHT, but when you disengage and lower the handle the plastic that is blocking the wheels from receding will rotate and then it can receive the plastic on the "top" of the wheel assembly. Try it and I think you will find that it works. I thought it was the wheels that were keeping the vacuum from working well, but that's not the case. Still don't know why it's gone to heck in 9 months.
×