Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Sheet feeder isn't working

I have a canon pixma mp830, mac osx. all of a sudden the sheet feeder has stopped working. i've restarted the machine, taken the paper out, etc. the sound that indicates it's trying to get the paper into the line is heard, but nothing happens. don't see anything moving, don't know if one should is there a manual feed slot? can't find it in manual. thanks, roger

Posted by roger sherman on

  • Anonymous Nov 10, 2007

    After about 12 month of service the paper feeder for white paper stopped working. No printing anymore.

    But: when I run the self diagnosis progam the feeder seems to work.

  • Anonymous Nov 14, 2007

    The paper feed makes a clicking sound when switched on as if there is a loose part. When trying to copy, the feed accepts about a quarter of the page but does not make any copy. It works perfectly when placing a sheet for copying on to the platen.



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john archer

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Which feeder? for the oringinal copy? or the blank paper. Either way it sounds like the rubber feed rollers need to be cleaned. With a rag and some rubbing alcohol clean all rubber rollers.

Posted on Jun 29, 2007


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Here are the basic steps that can resolve your issue.

- Paper jam in the Paper feeder or in the output slot
pull out the paper slowly, if the paper tears open the printer cover(scanning unit) and remove the paper (careful not to touch any printer components) after removing the paper restart the printer, then redo the printing process.

-Paper jam inside the machine
Open the rear cover, if you seen the paper remove it, then close the back cover then restart the printer and redo the printing process, if your unable to get the paper from the rear cover, open the casette infront of the printer and slowly pull out the paper, return the casette and restart the machine..

If your still unable to get the paper,
remove the casette, stand the machine with the left side on the buttom (make sure its not the right side) pull out the paper while pulling the green cover toward you, return the casette, restart the machine and redo the printing.

If your having difficulties or still unable to remove the paper contact the canon support center in your area.

Here is a link where you can see visual step by step procedures.

I hope this will help you a lot.

Thank you for choosing fixya.

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Error code 6A00

This error indicates a paper jam. Something is restricting the paper path. Check the paper path from the Automatic Sheet Feeder (ASF) side, raise the cover and visually check the paper path. Try running a thicker sheet of paper through the printer (card stock will work) to see if you can dislodge the restriction.
Let me know if this clears the problem. If not we can try something else. Thanks.

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