After changing the size of your labels the printer needs to measure the new label length. Press the feed button for four seconds (wiht new labels loaded & printhead locked down). If this doesn't fix your problem you need to correctly position the media sensor.Make sure the short white line on the media sensor is above the label gap.
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Amr141: "Position fault" was refer to label not detected by the printer. You can make a quick calibration press and hold FEED button by 5 - 7 seconds and release. Also check the label and ribbon are installed ok and the label sensor is not dirty.
head cleaning fault, you need to remove the option for head cleaning.
The position fault may be due to either a wrong label size, wrong detecting sensor selection or your printer sensors needs callibaration
It means that the printer did not get a good calibration on the label. First make sure the label sensor is in the proper position. Look at the green bar that the label passes underneath and make sure that the white line (the sensor) is positioned over the label. Then calibrate by pressing and holding the FEED key for about 5 seconds until the labels start to feed. After a few labels feed out, the printer should now have a good read on the size of the label and be ready to go.
The Datamax I4308 returns a position fault error if it cannot sense the label gap where its supposed to be, or if the sensor returns a value outside the permitted range. Re-calibrate to correct the error.
Also, what I did was to first back all of the labels out and back into the reel. Turn machine off, then back on. With the peel lever down, as mentioned above, begin to load the labels as shown. The light will blink and it will make a noise as it senses the label. It will begin to draw the label in and you need to make sure you create tension on the labels as they are being pulled in. I accidentally did this by holding pressure against the reel, and sure enough, the thing pulled the first label into place and quit frickin blinking!!! Labels printed fine afterwards!
The only way I could get round it was to type one page of the labels, then print on plain paper. Check with label size then go back to screen and individually change the labels that were misaligned. Then when I printed on to a label page it was correct. Time consuming but at least I didn't waste any labels that way, only paper.
Try this to have the printer auto-sense the size of the labels: 1. Make sure that printer power is off. 2. Press and hold the feed button. 3. Turn printer power on. 4. When the status light blinks, release the feed button. 5. The printer advances the media to measure and verify the length of individual labels or tags. The printer then prints a status summary and remains in diagnostic dump mode. 6. To begin normal operation, tap the feed button. The printer prints "out of DUMP" and advances a label.
I have had the same problem and just got my printer working. I moved the peel lever to the lower postion and the printer now works without any problem. The user guide says to postion the lever to the up position (inactive) but that caused the amber blinking lights (not recognizing the label properly)when loading labels. Hope this helps
your label length is set incorrectly, there are 2 things it could be 1) your software is telling the printer the label length is longer then the current labels, even if the label size is out my a single millimeter the printer will give you this issue of feed an extra label. you need to change this in your software. you can set a label size smaller then the current label size and it will work correctly
2) you software is not setting a label length and so the printer is going off its internal setting, to recalibrate hold feed and power up the printer letting go after the light starts flashing
it is important to note that label roll will change slightly over time so even though you are ordering the same labels as a year ago the manufacturer will have slight changes from batch to batch