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Question about Trekstor DataStation maxi y.uh 400 GB USB Hard Drive

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Hard Drive not responding

I have a problem, that the computer does not seem to be able to analyse the details on the external hard drive. Symptoms/ observations. 1. The power supply light on the transformer is on 2. Windows recognises that a USB device has been connected 3. Directory does not show up in the folders. 4. Regular quiet clicking noise can be heard from inside the hard drive. (A bit like it is trying to start up , but hasnt quite got the energy to do so) Any help greatly appreciated, as I dont want to loose all the data and dont want to send it back to the manufacturer with all the data on it.

Posted by John Sears on

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Anonymous

The eventual solution for this problem, was that the power supply to the unit didnt appear to be enough/ or working The voltages weere 5.1 and 11.4. Having swapped the power supply - it started to wokrk again. I was just about to start to re-house it in a new box.

Posted on Sep 08, 2007

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The clicking sound you hear is unfortunately the death rattle of a hard drive. The sound is a regular click, click, click. This is because the heads of the drive can no longer find or read the sync track on the drive and usually means all the data on the drive is unrecoverable by external means. Hard drive labs can recover data from these disk failures but it requires them to dismantle the drive and that is usually a very expensive upwards of several hunderd dollars depending upon the amount of data recovered. You can purchase a replacement drive for the case and install it yourself if youare brave enough, for less than the cost of the complete package if you are good with a screwdriver.

Posted on Jun 29, 2007

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