Prior to my keypad not working, I could barely hear or be heard on my cell phone and yesterday, I was in the shower when I received a call, I answered and i think little drops of water got in it and now the key pads won't work except for key pad #2 when I hit it and the power button but when i hit #2, #7 comes on speed dial
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You must know the pattern that was set prior to the phone being locked. Simply trace the design with your bare finger over the screen to unlock the phone. A stolen or borrowed phone will not unlock without prior knowledge of this pattern without special computer software.
go to tools and setting --> sound settings --> keypad volume...see if you see "KEYPAD VOL-EARJACK"...that means that your phone is stuck in EARJACK mode....get a wired ear piece, plug it in, make a call, and then unplug after you end the call....that should resolve your problem...