Display screen says "Printing memory rec'd document" and the "Active" light is flashing, but nothing has printed for 2 days. Also, in the Network Device Locator" under "Condition" it says "Device is in Standby." HELP!

I can email you the user manual for future use. [email protected] Lawrence Brown

Printing All Unprinted Documents in Memory
1 Press [Menu].
2 Use [up] or [down] to select , then press [Start/Copy].
3 Use [up] or [down] to select .
4 Press [Start/Copy].
The fax prints the documents one at a time, after each the reception number is displayed on
the LCD.
5 After printing, the LCD displays .
6 Press [*] to delete the previous printed documents.
If you want to keep the documents in memory, press [#].

If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.

• Paper other than A4, Letter, or Legal-sized papers are loaded.
  
• OFF is selected for Auto Print in User Settings.
  
• You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the (-) or (+) button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the (-) or (+) button to select Print all RX docs.

• To print the list of documents in the memory, select Print memory list.
  
• To print a specified document, select Print specified doc..
  
• To delete a specified document, select Delete specified doc..
  
• To delete all documents in the memory at the same time, select Delete all documents.
  

(2) Press the OK button.
(3) Use the (-) or (+) button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.

(4) Use the (-) or (+) button to select Yes



To keep the document in the memory, select No.

(5) Press the OK button.

• The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

Printing a Memory List or Specified Document in Memory

1. Load paper.

2. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

3. Use the button to select Memory reference, then press the OK button.

4. Print a specified document or memory list.

· To print a memory list:

Use the button to select Print memory list, then press the OK button.

The memory list is printed.

· To print a specified document:

1. Use the button to select Print specified doc., then press the OK button.

2. Use the Numeric buttons, or the button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.

3. Use the button to select Yes, then press the OK button.

If you select Yes, only the first page of the document will be printed. If you select No, all the pages of the document stored in memory will be printed.
To print other documents, repeat the procedure from steps 2 to 3.

if you using this printer by network - clean any quue from other computers :) good luck

michael885 -

Your unit has a certain amount of memory designed to store faxes... if they are stored there, here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

svmtony --

Here are the instructions for at least printing what is in your memory, and how to delete the memory as well.

You can download the entire user manual (in PDF format) from the link below (the download is on the right-side of the page, about 1/3 of the way down the page):

Here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

redtaildesig --

Have you tried to purge the memory? To delete the files in memory:


(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing or Deleting a Document in Memory
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


If you'd like to print from memory (I think you already know how,but just in case):

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

what the operating system?

Try putting a piece of paper in tray 1

try doing an all job clear on the machine and getting a dealer to update the firmware to the newest one.