PC Laptop does not recognize the inserted modem in order to use the internet
My PN612 pcmcia fax/modem has been working well on my Dell laptop for several months until now. The laptop is not reading the modem although I insert the card fully in the bay and even restart. What's happening? A friend suggested initializing the modem. Is this the only solution to get it working again (and how do I go about doing this when I have no initializing code) or is there a simpler and more obvious way that I am missing altogether?
-The Dell is using Windows XP Home Edition w/Service Pack2
-The CD software for the modem is already installed (since the modem worked before). Do I need to uninstall and reinstall the modem software?
Help!
Coffeemaker
Yes..modems are tricky ..uninstall it let the puter find it then insert the software. if at any time u have to select a port for it u failed. it should automaticly select it. then after restart u go to control panel /modem/ and look to see if u have it there there/ next select properties/ modems/diagnistics/ query
you should see alot jibbersh letters...
then you know its working
u might want to do the last first.
CrazyLarry
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If the internal modem is functional and the driver is installed, then that should be all you need for a dial up connection. If the modem is listed in device manager without a Yellow Exclamation Point then the driver is likely loaded properly. if it does have an exclamation point, then you may need to load the driver. There were 3 different modem models shipped with that system.
Actiontec MD56ORD
PCTEL
Connexant D480
drivers are here:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=04&l=en&s=bsd&ServiceTag=&SystemID=INS_PNT_P4N_2650&os=WW1&osl=en&catid=&impid=
If installing drivers doesn't resolve, then a PCMCIA modem is a inexpensive option
Install drivers for ethernet card or buy a usb to ethernet adapter. That will get you on the net so you can install your other drivers via thinkvantage installer. Or you can just cruise the net with the usb to ethernet adapter itself.
This model Dell laptop used a PCMCia card as a network adapter, which may or may not be installed in the slots on the side of the laptop. If one is installed you may need the dongle (an adapter that plugs into the card and ends in a standard network jack)
The modem jack is too small because it is for a phone line connection not an ethernet connection. If you want to get online by dial-up, you need to connect modem to a phone line. Ohterwise look for another input jack on the laptop that the ethernet cable will insert to.
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The problem may be the modem has to assign an IP address to your laptop, what you may have to do is plug the laptop into the modem and see if the laptop recognizes the modem with no errors in device manager,
Next turn off the laptop and modem, reboot the laptop then modem for the modem to assign an IP address.
Right click on My Computer (it's on the Start Menu), and select "Properties". Click on the "Hardware" tab, and then the "Device Manager" button. The PCMCIA bridge should be listed, with a circle with slash through it, just right click on it, and select "Enable".
A PCMCIA Card is used to connect to your laptop different components that you it doesn't have.
More information about PCMCIA
For most ISPs all you need to connect to the Internet is a network card. Check if your laptop has an integrated network card. Then contact your ISP and ask him if you need something else except a network card to connect to Internet.
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