PC Laptop does not recognize the inserted modem in order to use the internet

My PN612 pcmcia fax/modem has been working well on my Dell laptop for several months until now. The laptop is not reading the modem although I insert the card fully in the bay and even restart. What's happening? A friend suggested initializing the modem. Is this the only solution to get it working again (and how do I go about doing this when I have no initializing code) or is there a simpler and more obvious way that I am missing altogether? -The Dell is using Windows XP Home Edition w/Service Pack2 -The CD software for the modem is already installed (since the modem worked before). Do I need to uninstall and reinstall the modem software? Help! Coffeemaker

1 Answer

Anonymous

Yes..modems are tricky ..uninstall it let the puter find it then insert the software. if at any time u have to select a port for it u failed. it should automaticly select it. then after restart u go to control panel /modem/ and look to see if u have it there there/ next select properties/ modems/diagnistics/ query you should see alot jibbersh letters... then you know its working u might want to do the last first. CrazyLarry

Posted on Jun 27, 2007

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PC Laptop does not recognize the inserted modem in order to use the internet