Not recognized by my Win XP SP2 computer

My laptop recognized the device 4 days ago and I was able to remove all but a few of the MP3s stored on it, as well as half of the movies. Problem is, I removed these files using Windows Explorer (the device acting as a hard drive) then tried to sync with WMP11. No luck - no files were transferred. Attempted to transfer for 2 hours, gave up and the next day asked a tech friend for help. He gave up after not finding drivers - wouldn't even try it on his 2nd or third computers, each with a different config! (Sorry, ticked about that) Now when I connect it to my laptop I get "found new hardware mtp device" but it doesn't find the iriver. I've taken out the battery, hit the reset button a couple times, no luck. Also tried a different USB cable with a connection that fit the player. Tried running it as the only USB device installed. None of the above worked.

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You probably erased some of the players system configuration files in the process of your file removal. You might want to reformat the device by going to my computer and right clicking of reforamt this device. Once completed you might want to unistall the device as well and make a complete fresh install of it by either installing the driver again using the players website download or the cd that came with you player. To unistall the device do the following: 1)Go to start 2)Right click on my computer and select properties. 3)Once there go to the device manager tab. 4)make sure it is connected 5)Find your device and right click and click uninstall. 6)After just restart your system and install the driver again for your player or insert the Cd another alternative would be instead of uninstalling is to check for a device update.

Posted on Jul 23, 2007

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944 Answers

Check this thread; http://www.fixya.com/support/t156529-laptop_found_new_hardware_mtp_device :)

My laptop does the found new hardware mtp device...

fixya.com

My laptop does the found new...

Posted on Jun 27, 2007

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Anonymous

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SOURCE: My laptop does the "found new hardware, mtp device" popup, but doesn't recognize it as iRiver

Hi venussuz...The driver for the 100 Series can be downloaded by clicking on the Following URL....good luck my friend http://www.iriver.com/support/down_ok.asp?idx=3140

Posted on Aug 03, 2007

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