My laptop does the "found new hardware, mtp device" popup, but doesn't recognize it as iRiver

It should only need a new driver installing. If the Iriver came with a disc of drivers you can use that or search on-line for a driver for it.
If you can't find one remove it completely from the system and then reinstall it.

When your iriver H10 has corrupt files you may want to solve the issue by formatting the player's hard drive.
This is how I did it with my H10 5GB (so called 'MTP device' thats recognized by Windows as a portable device i.e. "Windows Portable devices".
To do so follow 2 steps: step 1: Format the hard drive of your H10. step 2: Re-install the player's firmware.
step 1: Format the hard drive of your H10: --------- 1. Make sure your H10 is turned off and disconnected from the computer. 2. Take out the battery, wait a second, and put the battery back in. 3. Turn on the hold switch (so that you don't accidentally turn the H10 on all the way). 4. Plug the H10 into your computer. 5. Turn on the H10 while holding the "O" button. On your H10 screen You will see the message "UMS Mode" if you have done everything correctly. You can now let go of the "O" button. 6. On your computer, start Windows Explorer, navigate to the drive, right click and select 'Format'.

step 2: Re-install the player's firmware. --------- 1. Download and install iriver Firmware Updater v2.4.0.0. I found a downloadable copy on this website: http://www.opendrivers.com/driver/237145/iriver-firmware-updater-v2.4.0.0-for-mtp-devices-windows-free-download.html 2. Start the newly installed software and follow the Wizard. I clicked the 'USA' button when asked where I bought the device. This should install the MTP firmware. 3. Wait for the software to complete and disconnect your device from the computer. 4. Wait for your device to install the new Firmware.

First make sure you have the right drivers installed, you're hearing the "new device connected" sound when you plug it in, it's listed as recognized under device manager, and the only problem seems to be that iriver music manager isn't recognizing it.

If everything is working except for the music manager, then try holding down the "fast-forward" button at the same time that you connect the cable to the iriver. You probably want to keep iriver music manager loaded, to see if it's recognizing the player while you test this; try attaching/detaching the device several times, while you're holding down fast-forward and while you aren't, to see if that's enough to fix your problem.

I have no idea why it works when it does, it's an ugly kludge, but it seemed to fix the problem for me, and saved me from having to buy an entirely new flash mp3 player to replace this ancient one.

For it to recognize, maybe try:
1: go to control panel
2:add hardware
3:connect your hardware device and click "yes i have connected the hardware"
4:scroll down and select install new hardware device
5:select install hardware that i manually select from a list
6:scroll down to windows portable devices
7:and choose MTP device
this should make it so your ipod is now recognized by the computer
---John

Give credit to Randomassist

here is the solution:
http://amritbera.blogspot.com/2008/11/mtp-problem-solved.html

Unplug mp3 player from computer. Go to Control Panel --> System --> Device Manager --> Uninstall MTP Device. Uninstall all Philips software. Reinstall Philips software from the CD or the Philips website. Replug mp3 player into computer. Good luck!

-Tha Mp3 Doctor

For it to recongnize, maybe try:
1: go to control panel
2:add hardware
3:connect your hardware device and click "yes i have connected the hardware"
4:scroll down and select install new hardware device
5:select install hardware that i manually select from a list
6:scroll down to windows portable devices
7:and choose MTP device
this should make it so your ipod is now recognised by the computer
---John

Give credit to Randomassist

You probably erased some of the players system configuration files in the process of your file removal. You might want to reformat the device by going to my computer and right clicking of reforamt this device. Once completed you might want to unistall the device as well and make a complete fresh install of it by either installing the driver again using the players website download or the cd that came with you player. To unistall the device do the following: 1)Go to start 2)Right click on my computer and select properties. 3)Once there go to the device manager tab. 4)make sure it is connected 5)Find your device and right click and click uninstall. 6)After just restart your system and install the driver again for your player or insert the Cd another alternative would be instead of uninstalling is to check for a device update.

The updater that I could find directly via iRiver support did not work, but based on one of the other tips, I googled for the Version 2.7.0.0 updater ([MTP] iriver Firmware Updater for MTP devices).
http://www.iriver.com/flash/popup/flash_pop.asp?board=down&code=736

I recommend that you try the "normal" updater from the website (maybe yours is not an MTP version), and if that can't recognize your player, try the updater from the link above.

Note: The updater seemed to hang at 50% for over 5 minutes... I gave up and unplugged it. Then it asked me if I wanted to upgrade the firmware. "OK," I said. It took a few minutes. The screen went blank. I put in a fresh battery. Turned it on. It works. I was able to use Media player 11 to synch some songs to it.

BTW: It did blow away all the songs on the device, even though I chose "update" instead of "recover".

That happend to me and i found a solution. First go to my computer and on your left click on VIEW SYSTEM INFORMATION then go to HARDWARE now click in DEVICE MANAGER it should say T10 around there look for T10 or IRIVER T10 and click on it press in UPDATE THIS TIME ONLY or an option you like and click next then click on the RECOMENDED OPTION to install the iriver t10 after you do that a magnifying glass should appear and wait and it would install saying MTP.
If still need help send me a message at [email protected]