6 months old. Now no water will fill drum! Works as normal but no water!

We received the washer and dryer set from my wife's mom who passed last month. She bought these about 6 months ago. The washer was fine a few days ago. Today wife went to wash clothes and noticed it just sat there and hummed. No water. I checked the water hoses and they were fine. Still now water. Unplugged the unit to reset and still... no water. Any ideas or do I call someone? Not sure on warranty or we have no receipts.

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331 Answers

I'll bet you have those new "flood safe" fill hoses. Get rid of them. Install normal, ordinary fill hoses and all will be well in the world.

Posted on Jul 29, 2007

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Hurlewan Your washer is still under manufacturer's warranty which is one full year. If it has Kenmore's name on it you do not need proof of purchase. The only thing you need is your mother-in-law's home phone number at time of purchase because Sears keeps all their records based on phone numbers. Good luck, Gendos post back....

Posted on Jun 27, 2007

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