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Question about Samsung SRS20DTD Side by Side Refrigerator

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Freezer keeps loosing its temperature and then freezes again

The freezer section is playing up. One minute it is working OK and feels cold and then 12 hours later it begins to defrost and the ice in the ice cube tray turns to water. At the same time the freezer temperature begins to flash and I have also noticed that condensation forms on the glass shelves in the refrigerator section (although the refrigerator seems to be at the correct temperature). After a few hours the freezer will once more freeze and this pattern seems to cycle every day or so. The important thing is that the freezer temperature is too inconsistent to store frozen foods (it is empty at the moment). One thing I noticed also was during a period of freezing it would reach the prescribed temperature (in this case -20). If the unit was then switched off for a few seconds and then back on again it would display a completely different and warmer temperature (maybe by 8 degrees or so) I have taken off panels and checked that all the fans are working and that nothing is frozen up. Everything seems to be very clean and functioning. Any ideas?

Posted by Cliff Bradbury on

  • kkkate Dec 29, 2007

    Hi there.. I have the opposite problem to yours. The samsung srs583dw is doing the fridge side... the freezer seems consistant. But the fridge flashes on 4 and when I turn it off, it tell me it's now 16... I seem to have fixed itself. then a few weeks later.... it started again

  • bpeacewith Jun 03, 2008

    Temperature is not constant, i.e If we set above cold, then all the items in the fridge gets frozen as it was kept in Freezer unit and if temp control was set below cold, then no cooling. At this condition, the water started dripping from the top freezer ventillation side and spoils all the stored item inside the fridge unit.



    Kindly advice to solve the problem.

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  • 27 Answers

Sounds like a pc board problem. I have come across many units like these (although I don't know the Samsungs!) which have similar symptoms...it would seem like the freezer gets stuck in "defrost" mode and the ice would melt etc.etc.... In most cases replacing the electronics module solved the problem...in hindsight I have figured out that it was moisture on the pc board components that were to blame! So as a first resort I would locate the main electronics board and use a hairdryer to dry out thouroughly (even if it seems dry!) Also check values for temperature sensors....don't know what the specific values for the Samsung NTC's are, but normally they are in the low kOhm's.... Oshie

Posted on Jun 26, 2007

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