Question about Konica Minolta DiMAGE G400 Digital Camera

3 Answers

Over exposure of pictures in daylight or bright conditions

This may be the same problem as posted by Rhubarbie on 10/07/06, but I thought I'd make a new post to see if there are any udates to this kind og problem with the DiMAGE G400. After nearly 3 years and 1000's of trouble free pictures I have suddenly started to get "white out" on pictures taken in daylight or bright conditions. The LCD displays the shot perfectly before caputre, but after depressing the shutter release the image that is captured in these conditions is a complete white wash. I have tried resetting the camera to its default settings and have also tried to manually adjust the shutter speed and aperture, but neither of these has changed the outcome. Optimistically I'm hoping that this is a software/firmware issue. I have noticed that there is a firmware update (Ver 1.16 A) for G400's in a range of serial numbers into which my camera falls. Is it worth finding the relevant file to download and update the camera's firmware? Or would I be wasting my time? Does anyone know of a reliable site to obtain this firmware download from as the Konica/Minolta site seems not to be linking correctly to the download facility? On the other hand, amd I looking at a rather expensive repair bill, or even more depressingly am I now in the market for a new digital camera to replace my trusty G400? Any advice would be most welcome.

Posted by on

  • 3 more comments 
  • awG400 Nov 19, 2007

    I've been having the same problem as BillUK1964. All the firmware updates that I read about online didn't seem to address this problem, however.

    Interesting that adjusting the zoom provides a temporary fix! Thanks for the tip.

  • Anonymous Nov 20, 2007

    I've had this camera for three years and it has just developed the same problem.

    Zooming in helps. Why on earth would this be so?

  • AG007 Aug 22, 2008

    I have just started experiencing the same problems with the daytime white-out of all my pictures and havelost the best of my holiday shots. I have tried the zoom option suggested and that seems to be dealing with the problem but as I am not technically experienced enough to start soldering inside the camera I guess the only real option is to replace the camera all together.

  • rwprice Aug 30, 2008

    after several years, the camera just started taking washout photos, or has horizontal white lines across the image.

    Zooming in first seems to help

  • Alingatong Dec 28, 2008

    I have the same problem with my Dimage G600. I found out also that the the manual mode is not working anymore.  I can still get an overexposed images at night but totally white when captured with natural daylight. 



3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It happened also to me -the problem is caused by a broken flat cable, which is connecting aperture/shutter coils from inside of the lenses to controller board - it is poorly manufactured probably too short (extra stress at endo of zoom). I tried to repair it - by soldering to repair damaged part, see some photos there:,file=463303,file=463304,file=463305,file=463306,file=463307,file=463308,file=463309

Be carreful when trying the same, not forget to discarge flash capacitor and document all the taken-off parts to be able to assemble everthing back.

Posted on Dec 26, 2007


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Thanks meee111!

At least mine works fully zoomed in now.
It also still works anyway in movie mode.

Posted on Jul 07, 2008


Mine has just developed the same fault except when I zoom to 2X and above it works OK. Like you I tried default and other settings to no avail.

Posted on Jul 03, 2007

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When taking a picture in daylight and the background is bright the background comes out as white-no colour. I've tried fill in flash and also exposure compensation to no avail. Very frustrating-please...

Your camera is setting its exposure to your subject, which if it's darker than the background will cause the background to over expose. You need to set the exposure to the background which then will cause your background to be properly exposed and your foreground or subject to be darker. With a point n shoot camera, accomplishing this might be a difficult task. But if you expose to the background and use the fill flash, you should then get your properly exposed image.

Jun 04, 2014 | Nikon COOLPIX S5100 Digital Camera

3 Answers

Very very bright pictures outside and lines thu the inside ones

Check that the camera is not in night mode or overesposed from menu setting, I think you need the manual. Put it in daylight mode

Apr 09, 2008 | Cameras

1 Answer

How do I get the flash to work in bright conditions

Switch to one of the MASP exposure modes then pop up the flash by pressing the flash button on the front of the camera.

Jul 27, 2012 | Nikon D60 Digital Camera

2 Answers

I am using D90 with programe Auto ISO 400, in clear day sun light my picture get very dark, but on same settings in door with auto flash I get very clear result why?

ISO400 is too high of a sensitivity to use in full day light. Set the ISO outdoors to ISO100 and learn how to use your exposure compensation. The meter in the camera is easily fooled in bright contrasty conditions, so if you are getting consistantly darker shots outdoors increase the exposure compensation a stop or two. Another way is to learn how to use the camera in manual mode and you find you will have better control over the exposure.

Oct 21, 2009 | Nikon D90 Digital Camera with 18-105mm...

1 Answer

Problem on outdoor daylight picture taking


try the Exposure button [+/-] will generally be disabled in auto mode

try changing mode to 'P' (Program) mode and then change the exposure by pressing the +/- button and then you would generally see a scale on the LCD now press the left button to decrease the exposure

better more is to reset the camera to the default settings this would set the aperture, shutter, Exposure, LCD brightness and otehr settings to defaults and this would save from any unwanted changes than required

pls rate if it was any help

Jul 03, 2009 | Samsung Digimax L60 Digital Camera

1 Answer

Help me i have lines on my pictures and i dont know what to do!!!

Your shutter is not closing correctly. only solution is to strip it down and clean the shutter. The lines are due to over exposure. pictures in daylight will appear too bright. The video function should work ok as it does not use the shutter.

Apr 15, 2009 | Fuji FinePix S5200 / S5600 Digital Camera

3 Answers

Outside picture very dark even with flash / inside better

hI ,

Dec 11, 2007 | Pentax K100D Digital Camera

1 Answer

White Screen

I don't know if you stil have the camera in question, since this is a fairly old post.

I've just tried to make this happen with my MPVR and even turning LCD brightness and Exposure all the way up doesn't result in this unless I'm pointing the camera out a window at bright daylight. If you aren't able to access your menus I'd say something's gone wrong with your camera.

You could try posting at
to see if anyone there has heard of this.

Apr 29, 2007 | Aiptek MPVR Digital Camera

1 Answer

Beep - Beep - Beep - but No Picture

1. If the camera can not focus on a subject, or can not determine the appropriate exposure setting, the camera will beep and disable the shutter button. This is to avoid improper processing of the image. This is usually due to either poor lighting conditions or movement. 2. The camera Flash Element requires ten seconds to recharge between images. Although the camera is ready to continue capturing images almost immediately in bright (daylight) settings, if you are using Flash photography the Flash element will need to charge between shots. If you try to take a picture before the Flash is charged, the camera will beep and disable the shutter button. Once the Flash unit is fully charged (10 seconds), the camera is ready to continue. 3. The batteries may be running low. LCD Display, Flash, and Playback use much more power than taking pictures. It is possible to quickly consume battery power, even if you are not taking many pictures. Try turning the Mode Dial to the OFF position to recycle power. If the camera beeps and will not take a picture under normal conditions, you may need to change batteries.

Sep 11, 2005 | Toshiba PDR-3320 Digital Camera

Not finding what you are looking for?
Konica Minolta DiMAGE G400 Digital Camera Logo

606 people viewed this question

Ask a Question

Usually answered in minutes!

Top Konica Minolta Cameras Experts


Level 3 Expert

13434 Answers


Level 2 Expert

126 Answers

Pierre Laplante

Level 3 Expert

2042 Answers

Are you a Konica Minolta Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides