HDD 100 - files can be deleted but not added.

Hi I've had my HDD100 for some time and it's always been reliable. I've not had to transfer any files for a few months and went to do some last night. The connection was fine and deleted the bits I wanted removing. When I went to add some new MP3s, a Philips software window popped up saying 'The file cannot be transfered'. I thought for a second that it might be the software package I used (iTunes) to rip the MP3s but I checked that by trying to download older ones I'd ripped from when it worked. The same problem occured. Has anyone got any ideas of how this can be fixed or what is wrong? Many thanks, Neil.

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ThaMp3Doctor

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8,597 Answers

There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

Posted on Feb 19, 2008

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