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Good question. First off, I would never use a fingerprint reader for security anyways. They send your fingerprints off to the feds when you sign up (by force) to use that reader. Ask someone else if you weren't quite ummm... if you made the mistake of using that device. (Yes my laptop has one and no I never activated it as it was pointless) Maybe another tech can help you that has used that before.
it may caused by virus, scan with premium antivirus
the secong chance, this caused by your powes option setting, chec it at control panel then set it costumized by your self, if this dindnt work, reinstall your pc
Take note that for security-minded individuals, some Toshiba laptops can feature a fingerprint reader. This is incredibly more secure than facial recognition. You are the only person the world with your fingerprints. As long as you keep all your fingers on your hands, using the fingerprint reader is a secure way to logon to your laptop. A fingerprint reader is accurate and almost impossible to deceive, unlike facial recognition software. The convenience offered by the Toshiba fingerprint reader does not add any security risks. You can simply place a finger on the reader and access your user account.
There is several ways on how to set it up and it depends on the model. May I ask, what is the model of your Toshiba laptop?