Message showing - player problem connect pc and fformat player

if your PC can show the removable disk drive you should format it. In this case all the folders and media files will be erased on your player. If this couldn'n solve the problem, you should, try to make firmware upgrade.
I think, this link will help how doing it:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/
Good luck,
gylacz

1. When u connect ur mp3 to pc, try option for hidden folders. Enable show hidden folder option from the Tools --> Folder option --> show hidden folders.
2.If u want to delete the only folder, then open My computer. It will show drive with ur mp3 name, format that drive

Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Have you tried opening the Philips Device Manager and clicking the "Repair" button - because that's exactly what the message is asking you to do.

Don't format the player. Run a Repair in the Philips Device Manager. If you have lost your installation CD, you can get the Philips Device Manager from Philips website.

-Tha Mp3 Doctor

Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.

-Tha Mp3 Doctor

Hi Try to do a reset. When you switch the gogear on hold in the volume raise (+) at the same time.

Connect your mp3 player to the computer.
Open the Philips Device Manager
Run the Repair function.
If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.

If this strategy doesn't work, your player is screwed. Call Philips and find out how to get an in-warranty replacement (or take it back to the store).

-Tha Mp3 Doctor

kwekukei, Have you tried power on, volume raise switch (+) at same time ?
Have you got the Philips software on your PC ? (wwww.usasupport.philips.com)
you will also need to have wmp version 10. (although others report it working on vista)

my philipsgogearsa5125/37 it won't let me hear any songs and pictures