I need to confirm that a fax was transmitted about 3 months ago. Whenever I print out a "Journal" of Transmitted and Recieved facsimiles, the list always stops short of the week in which I remember sending it. How do I get the machine to spit out a list from the window of time that I want? Is there any other way to confirm that this fax of mine indeed got transmitted?
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Most machines will only keep a certain amount of transactions in memory. Your fax that you are looking for is probably over the amount of transmissions kept in memory. One suggestion, if the fax was a long distance number, you could check your phone for that number. You also might want to set your machine to print a confirmation report for every fax sent and staple it to your fax for further reference.
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Open 1 Touch Speed Dial Panel. Press <Data Registration>. Press <Set>. Arrow down to (2.Report Settings). Press <Set>. 1.TX Report . Change from "Print Error Only" to "Output Yes". This will cause a confirmation report to be printed after every transmitted fax.
Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
Yes. SmartDeviceMonitor for Admin and Web Image Monitor let you remotely view a device's transmission history as well as its saved destination data.
You can install SmartDeviceMonitor for Admin from the CD-ROM that was included with your device, or download it from the device's website. However, SmartDeviceMonitor for Admin can only be used on a computer which has the TCP/IP protocol correctly installed.
Once you have confirmed that SmartDeviceMonitor is installed, to confirm that your fax was transmitted properly, follow these steps:
1.Open SmartDeviceMonitor for Admin by clicking [Start] on the taskbar, pointing to [All Programs] and then [SmartDeviceMonitor for Admin], and then clicking [SmartDeviceMonitor for Admin].
2.Click the device whose information you wish to display.
3.On the [Tools] menu, click [Load Fax Journal].
4.When Web Image Monitor opens in your web browser, click [Job], click [Fax History], and then click [Transmission].