Question about HP PSC 1610v All-in-One Printer

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Black line when scanning or copying

When I scan or copy a picture or document, the printer leaves a thick black line down the middle...either on the printed copy, or the scanned image on the computer. There are no obvious marks or trash on the scanner lamp. When printing from the computer, it's fine...so I know it must be somewhere in the scanner.

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  • Anonymous Mar 12, 2014

    I can print from my computer and copy from the scanner just fine

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If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!

Posted on Jun 25, 2007

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Posted on Jan 02, 2017

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