Question about Sub-Zero 690 Side by Side Refrigerator

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Sub-Zero 685 Ice Maker Problems

Had a service guy come out to tell me that Ice Maker needed to be replaced. Dual valves were also recently replaced. Water was leaking into the Ice Chest and freezing the ice as well as pooling on the bottom and eventually freezing. I purchased an Ice Maker online and replaced, but seems to be doing the same thing. I adjusted the water fill as well w/ no success. Is there something wrong w/ the timing at which the ice is released ? Please advise.. Thank You.

Posted by Julian Yniguez on

  • minszero Nov 17, 2007

    My icemaker isn't making ice. Everything seems to work, but I don't ever hear any water running thru to make ice. Yet, the water dispenser works on the door. What should I be looking for?



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Douglas Henry

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There are 2 important things to be aware of with these icemakers. One is that they need to be completly level, both side to side and front to back. Second, the fill on these icemakers should be right about 100 milliliters. Get a measuring cup with Ml markings and pull out the icemaker. Fast forward the icemaker by jumpering the little test terminals behind the square cover. You need to connect the terminals labeled T for thermostat and H for heater together with a piece of wire. Be careful, as there is 110 volts to these terminals. Keep the wire there for about fifteen seconds,then pul it out or the icemaker will get really hot. Just as a note, for all this to work the icemaker must be plugged in, turned on , and you must hold down the switch that is pushed by the bucket. If there are no test terminals on the icemaker, then you can just fast forward it by pushing the fingers around in a clockwise direction looking at it from the square end. Anyways, once you get it moving, put your measuring cup under the fill tube and wait for the fill cycle. the water should be very close to 100 ml (range is 90-120ml). If your fill is correct, and the icemaker is PERFECTLY level, then make sure the fill tube is inserted all the way into the icemaker. Hope you can wade through all this for an answer. Good Luck!

Posted on Jun 27, 2007


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